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The Human Behind the Robot: Rethinking the Low Social Status of Service Robots
Linköpings universitet, Institutionen för datavetenskap, Människocentrerade system. Linköpings universitet, Filosofiska fakulteten.ORCID-id: 0000-0001-8249-7708
Linköpings universitet, Institutionen för datavetenskap, Människocentrerade system. Linköpings universitet, Tekniska fakulteten.ORCID-id: 0000-0002-9831-9241
Uppsala University, Sweden.
Chalmers Univ, Sweden.
Vise andre og tillknytning
2024 (engelsk)Inngår i: COMPANION OF THE 2024 ACM/IEEE INTERNATIONAL CONFERENCE ON HUMAN-ROBOT INTERACTION, HRI 2024 COMPANION, ASSOC COMPUTING MACHINERY , 2024Konferansepaper, Publicerat paper (Fagfellevurdert)
Abstract [en]

Robots in our society are commonly perceived as subordinate servants with a lower social status than humans. This often leads to humans prioritizing themselves during conflict situations. This becomes problematic when robots start to directly represent humans as proxies if people do not think of the human operator behind them. This could be considered a cognitive bias of human representation in HRI. To explore the extent of this problem, we conducted a user study featuring several conflict situations. Participants granted more priority to the robot when the human representation was visible. This paper explores the societal consequences and emerging inequities such as potentially deprioritizing humans by deprioritizing a robot in certain situations. Possible strategies to address potential negative consequences are discussed on a design level while acknowledging that a societal change in how we perceive and treat robots that represent humans might be necessary.

sted, utgiver, år, opplag, sider
ASSOC COMPUTING MACHINERY , 2024.
Emneord [en]
human proxies; power imbalance; social equality
HSV kategori
Identifikatorer
URN: urn:nbn:se:liu:diva-207243DOI: 10.1145/3610978.3640763ISI: 001255070800001ISBN: 9798400703232 (tryckt)OAI: oai:DiVA.org:liu-207243DiVA, id: diva2:1895416
Konferanse
19th Annual ACM/IEEE International Conference on Human-Robot Interaction (HRI), Boulder, CO, mar 11-15, 2024
Merknad

Funding Agencies|ELLIIT; Excellence Center at Linkoping-Lund in Information Technology

Tilgjengelig fra: 2024-09-05 Laget: 2024-09-05 Sist oppdatert: 2025-02-09

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Totalt: 110 treff
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