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The auditor: Creating a concept of the auditor through auditors' own perceptions and understandings of their work in relation to boundary-setting forces
Linköping University, Department of Management and Engineering, Business Administration. Linköping University, Faculty of Arts and Sciences. Department of Business, Kristianstad University.
2021 (English)Licentiate thesis, comprehensive summary (Other academic)
Abstract [en]

The overall purpose of this licentiate dissertation is to advance our understanding of the auditor by creating a concept of the auditor through focusing on auditors' own perceptions and understandings of their work in relation to boundary-setting forces. The audit profession, the audit firm, the client, society, regulations, and the market are all boundary-setting forces that influence the work of auditors and how auditors perceive and understand their work. The concept of the auditor consists of who the auditor is and what the auditor does; this concept is shaped interactively by the boundary-setting forces, that exist in the auditors’ environment and by the auditors themselves, through the view auditors have of themselves and their environment. The boundary-setting forces have in recent decades undergone significant and rapid changes; for example, increased commercialization as well as significant regulatory changes, which are expected to have influenced the concept of the auditor. The concept of the auditor therefor needs to be explored to understand who today’s auditor is and what today's auditor does.

This licentiate dissertation consists of three appended papers and a comprehensive summary. The appended papers constitute the basis for discussing who the auditor is and what the auditor does, thereby contributing to the concept of the auditor. This dissertation uses boundaries in exploring the concept of the auditor, since it is when the auditor encounters the boundaries of being an auditor that the auditor’s conception of an auditor becomes clear. This dissertation has a mixed-methods design based on survey and interview data.

The results of this dissertation show that there are several characteristics that define who the auditor is. The auditor:

  • is highly driven by professional values
  • is less driven by business values
  • is genuinely interested in auditor work
  • is resistant to stress, heavy workload, and work–life balance issues
  • is admiring the audit profession and perceiving it as highly professional
  • is perceiving professional values in adding value to the client, i.e., in the business activities
  • is enjoying adding value to the client
  • is more motivated by contributing to the client than to society
  • has high social skills and broad knowledge

The results of this dissertation also show that the work of the auditor in the "grey area" between auditing and consulting comprises several activities. The auditor:

  • adds value to the client by being available and engaged, by providing mental support and family mediation, by informing and discussing, by giving tips, advice, and suggestions, by explaining, answering questions, raising questions, and questioning, and by customizing, operating, developing, and contributing expertise to the client
  • conducts a wide range of services, also related to the private and personal matters of the client
  • has counselling, pedagogical, coaching and/or developmental roles
Abstract [sv]

Det övergripande syftet med denna licentiatavhandling är att främja vår förståelse för revisorn genom att skapa ett begrepp för revisorn baserat på revisorers egna uppfattningar och förståelser av deras arbete i förhållande till gränssättande krafter. Revisorsprofessionen, revisionsbyrån, klienten, samhället, regleringar och marknaden är alla gränssättande krafter som påverkar revisorers arbete och hur revisorer uppfattar och förstår sitt arbete. Revisorsbegreppet består av vem revisorn är och vad revisorn gör, och formas interaktivt av de gränssättande krafter som finns i revisorernas omgivning och av revisorer själva genom deras syn på sig själva och sin omgivning. De gränssättande krafterna har under de senaste decennierna genomgått betydande och snabba förändringar, med till exempel ökad kommersialisering samt betydande regleringsändringar, vilket förväntas ha påverkat revisorsbegreppet. Således måste begreppet för revisorn utforskas för att förstå vem dagens revisor är och vad dagens revisor gör.

Denna licentiatavhandling består av tre artiklar och en kappa. De bifogade artiklarna utgör grunden för diskussionen om vem revisorn är och vad revisorn gör, och bidrar därmed till begreppet för revisorn. Denna avhandling använder gränser för att utforska revisorsbegreppet, eftersom det är när revisorn möter gränsen för att vara revisor, som revisorns uppfattning om en revisor blir tydlig. En design med blandad metod används och det empiriska materialet består av enkät- och intervjudata.

Resultaten av denna avhandling visar att det finns flera faktorer som definierar vem revisorn är. Revisorn:

  • är starkt driven av professionella värden
  • är mindre driven av affärsvärden
  • är genuint intresserad av arbetet som revisor
  • är motståndskraftig mot stress, arbetsbelastning och obalans mellan arbete och privatliv
  • beundrar professionen och uppfattar revisionsyrket som mycket professionellt
  • ser professionella värden i att skapa mervärde till klienter
  • tycker om att skapa mervärde till klienten
  • är mer motiverad av att bidra till klienten än samhället
  • har höga sociala färdigheter och bred kunskap

Resultaten av denna avhandling visar också att revisorns arbete i den gråa zonen mellan revision och konsultation omfattar flera aktiviteter. Revisorn:

  • tillför mervärde för klienten genom att vara tillgänglig, engagerad, ett mentalt stöd och en familjemedlare och genom att informera, diskutera, ge tips, råd och förslag, förklara, svara på frågor, ställa frågor och ifrågasätta, klientanpassa, agera, utveckla, och bidra med expertis till kunden.
  • bedriver ett brett utbud av tjänster, även relaterade till klientens privata och personliga frågor.
  • kan ha en terapeutisk, pedagogisk, coachande och/eller utvecklande roll
Place, publisher, year, edition, pages
Linköping: Linköping University Electronic Press, 2021. , p. 118
Series
Faculty of Arts and Sciences thesis, ISSN 1401-4637 ; 126
Keywords [en]
Auditor, Boundary-setting forces, Professional versus business, Clients, Added value
Keywords [sv]
Revisor, Gränssättande krafter, Professionell kontra affärer, Klienter, Mervärde
National Category
Business Administration
Identifiers
URN: urn:nbn:se:liu:diva-173565DOI: 10.3384/lic.diva-173565ISBN: 9789179296902 (print)OAI: oai:DiVA.org:liu-173565DiVA, id: diva2:1530748
Presentation
2021-03-31, Online through Zoom (contact pernilla.broberg@liu.se), Campus Valla, Linköping, 13:00 (Swedish)
Opponent
Supervisors
Available from: 2021-02-24 Created: 2021-02-24 Last updated: 2021-03-24Bibliographically approved
List of papers
1. Exploring audit assistants decision to leave the audit profession
Open this publication in new window or tab >>Exploring audit assistants decision to leave the audit profession
2017 (English)In: Managerial Auditing Journal, ISSN 0268-6902, E-ISSN 1758-7735, Vol. 32, no 9, p. 879-898Article in journal (Refereed) Published
Abstract [en]

Purpose - The purpose of this paper is to explore why audit assistants leave the audit profession. By including both the perceptions held by audit assistants that left the audit profession and the perceptions of audit assistants still working in the audit profession, this study aims to explore how determinants of job satisfaction are associated with decisions to leave the audit profession. Design/methodology/approach - To explore the association between determinants of job satisfaction and decisions to leave, a survey was developed based on a literature review of determinants of job satisfaction. The survey was sent to both current and former Swedish audit assistants. The subsequent analysis was based on 231 complete surveys, of which 78 were from former audit assistants. Findings - The main finding of this study is that there is a negative association between the choice to leave the profession and audit assistants perceptions of the profession and between the choice to leave and work-life balance. Another finding was thatmet expectations and Big 4were found to be positively associated with career change. Originality/value - By approaching both current and former audit assistants, this study contributes to the literature on audit employee turnover by exploring determinants of actual career change, rather than turnover intentions. It also contributes by identifying and testing a variable not previously used as a determinant of job satisfaction, namely, perceptions of the audit profession.

Place, publisher, year, edition, pages
EMERALD GROUP PUBLISHING LTD, 2017
Keywords
Job satisfaction; Employee turnover; Audit assistants; Audit profession; Career change; Perceptions of the profession
National Category
Business Administration
Identifiers
urn:nbn:se:liu:diva-143383 (URN)10.1108/MAJ-05-2016-1381 (DOI)000415625100003 ()
Available from: 2017-12-05 Created: 2017-12-05 Last updated: 2021-02-24
2. Exploring Motivational Drivers of Audit Employees - A Study Focusing on Generation Y
Open this publication in new window or tab >>Exploring Motivational Drivers of Audit Employees - A Study Focusing on Generation Y
2018 (English)In: Journal of Accounting and Finance, ISSN 1823-4992, E-ISSN 2180-4192, Vol. 8, no 2, p. 89-105Article in journal (Refereed) Published
Abstract [en]

This study explores audit employee motivation and especially what motivates the new generation of auditemployees, Generation Y. A survey was distributed amongst Swedish audit employees, and the resultrevealed five categories of motivational drivers; intrinsic, social, material, status and well-being drivers.The results indicate that Generation Y is more motivated by social, material and status drivers incomparison to other generations. However, the results indicate that motivation changes over time,making it hard to distinguish between generational traits and experience.

National Category
Business Administration
Identifiers
urn:nbn:se:liu:diva-162213 (URN)
Available from: 2019-11-24 Created: 2019-11-24 Last updated: 2026-03-27

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