liu.seSearch for publications in DiVA
Change search
CiteExportLink to record
Permanent link

Direct link
Cite
Citation style
  • apa
  • ieee
  • modern-language-association-8th-edition
  • vancouver
  • oxford
  • Other style
More styles
Language
  • de-DE
  • en-GB
  • en-US
  • fi-FI
  • nn-NO
  • nn-NB
  • sv-SE
  • Other locale
More languages
Output format
  • html
  • text
  • asciidoc
  • rtf
AI as Gatekeepers to the Job Market: A Critical Reading of; Performance, Bias, and Coded Gaze in Recruitment Chatbots
Linköping University, Department of Thematic Studies, The Department of Gender Studies.
2021 (English)Independent thesis Advanced level (degree of Master (Two Years)), 10 credits / 15 HE creditsStudent thesis
Abstract [en]

The topic of this thesis is AI recruitment chatbots, digital discrimination, and data feminism (D´Ignazio and F.Klein 2020), where I aim to critically analyze issues of bias in these types of human-machine interaction technologies. Coming from a professional background of theatre, performance art, and drama, I am curious to analyze how using AI and social robots as hiring tools entails a new type of “stage” (actor’s space), with a special emphasis on social acting. Humans are now required to adjust their performance and facial expressions in the search for, and approval of, a new job. I will use my “theatrical glasses” with an intersectional lens, and through a methodology of cultural analysis, reflect on various examples of conversational AI used in recruitment processes. The silver bullet syndrome is a term that points to a tendency to believe in a miraculous new technological tool that will “magically” solve human-related problems in a company or an organization. The captivating marketing message of the Swedish recruitment conversational AI tool – Tengai Unbiased – is the promise of a scientifically proven objective hiring tool, to solve the diversity problem for company management. But is it really free from bias? According to Karen Barad, agency is not an attribute, but the ongoing reconfiguration of the world influenced by what she terms intra-actions, a mutual constitution of entanglement between human and non-human agencies (2003:818). However, tech developers often disregard their entanglement of human-to-machine interferences which unfortunately generates unconscious bias. The thesis raises ethical questions of how algorithmic measurement of social competence risks holding unconscious biases, benefiting those already privileged or those acting within a normative spectrum. 

 

Place, publisher, year, edition, pages
2021. , p. 50
Keywords [en]
data feminism; digital discrimination; AI recruitment; chatbots; facial recognition; AFEA; hiring tools; feminist technoscience studies; intersectionality; coded gaze; hiring bots; social robots; performance; AI technology ethics; theatre and AI; Augusto Boal; posthumanism; Donna Haraway; Karen Barad
National Category
Social Sciences Gender Studies
Identifiers
URN: urn:nbn:se:liu:diva-177257ISRN: LIU-TEMA G/GSIC3-A—21/008-SEOAI: oai:DiVA.org:liu-177257DiVA, id: diva2:1572100
Subject / course
Gender Studies - Intersectionality and Change, Two Year
Educational program
Special Education Programme
Presentation
2021-06-11, 11:00 (English)
Supervisors
Examiners
Available from: 2021-06-24 Created: 2021-06-23 Last updated: 2021-06-24Bibliographically approved

Open Access in DiVA

AI as Gatekeepers to the Job Market(2685 kB)985 downloads
File information
File name FULLTEXT01.pdfFile size 2685 kBChecksum SHA-512
39359252f0fade0720c5149d828b16b4b4cf0fdba4e559aa37a82a009f4edce70c33691aeb32969f5379e73685817c771cd6c58c53fb8eaec65bd07a42ae656d
Type fulltextMimetype application/pdf

By organisation
The Department of Gender Studies
Social SciencesGender Studies

Search outside of DiVA

GoogleGoogle Scholar
Total: 990 downloads
The number of downloads is the sum of all downloads of full texts. It may include eg previous versions that are now no longer available

urn-nbn

Altmetric score

urn-nbn
Total: 3749 hits
CiteExportLink to record
Permanent link

Direct link
Cite
Citation style
  • apa
  • ieee
  • modern-language-association-8th-edition
  • vancouver
  • oxford
  • Other style
More styles
Language
  • de-DE
  • en-GB
  • en-US
  • fi-FI
  • nn-NO
  • nn-NB
  • sv-SE
  • Other locale
More languages
Output format
  • html
  • text
  • asciidoc
  • rtf