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Communication officers in local authorities meeting social media: On the production of social media photos of older adults
Linköping University, Faculty of Arts and Sciences. Linköping University, Department of Culture and Society, Division of Ageing and Social Change.ORCID iD: 0000-0003-4274-5468
Linköping University, Faculty of Arts and Sciences. Linköping University, Department of Culture and Society, Division of Social Work.
2021 (English)In: Journal of Aging Studies, ISSN 0890-4065, E-ISSN 1879-193X, Vol. 58, article id 100952Article in journal (Refereed) Published
Abstract [en]

European local authorities increasingly use social media to present services and activities organized for citizens living in the particular area. Previous studies found that authority-managed social media visually depicted older adults as being active, sociable, happy, and physically capable, reflecting the normative “third age” representation. Yet few studies to date have examined how local authorities produce the photos of older adults for social media posting. Drawing on semi-structured interviews with communication officers in a Swedish municipality, the purpose of this study is to investigate the production process for social media photos of older adults within local authorities from an institutional logics perspective. The analysis illustrates that communication officers strive to create a good image of the municipality and its services, follow municipal policy and EU law on data protection, seek photos through particular sources, adjust to and develop photographic standards of good photos, and endeavor to promote social media engagement in the photos. These motives and work practices of communication officers contribute to the visual representations of older adults as engaging in municipal services, being socially active, and staying physically capable. The analysis also indicates that both social media and bureaucratic logics encourage officers to produce photos of older adults that highlight the bright side of later life. The findings contribute to previous studies on online representations of older adults generated by local authorities, by showing how the third age representation may come about in practice, and which logics may influence officers to generate such representation. Furthermore, the knowledge provided could be used as a basis for assessment and improvement on authorities' production for social media photos of older adults, which in turn contributes to more diverse and thoughtful representations of older adults and later life in authority-managed social media.

Place, publisher, year, edition, pages
Elsevier, 2021. Vol. 58, article id 100952
National Category
Peace and Conflict Studies Other Social Sciences not elsewhere specified Media and Communications
Identifiers
URN: urn:nbn:se:liu:diva-177747DOI: 10.1016/j.jaging.2021.100952ISI: 000692593700006PubMedID: 34425987OAI: oai:DiVA.org:liu-177747DiVA, id: diva2:1576971
Funder
EU, Horizon 2020
Note

Funding: European UnionEuropean Commission [764632]

Available from: 2021-07-01 Created: 2021-07-01 Last updated: 2025-02-20
In thesis
1. Ageism in the Media: Online Representations of Older People
Open this publication in new window or tab >>Ageism in the Media: Online Representations of Older People
2021 (English)Doctoral thesis, comprehensive summary (Other academic)
Alternative title[sv]
Ålderism i media : Online representationer av äldre människor
Abstract [en]

Ageism is a social problem that has harmful effects on the wellbeing of older people and needs to be tackled. It is pervasive and evident in the media (e.g., films, television, print and social media). Despite the fact that non-individual actors have adopted social media on a large scale in contemporary society, the social media representation of older people generated by those actors has remained insufficiently studied. This thesis aims to increase our knowledge of social media representations of older people and improve our understanding of ageism in the media. The knowledge obtained from this research can be used to inform policy and practice in terms of mitigating ageism in the media.

This thesis consists of four articles, which examine social media representations of older people generated by local authorities and media companies, with a particular focus on exploring how older people are represented in social media and how social media content about older people is produced. Articles 1, 3 and 4 present empirical analyses of social media texts about older people generated by Swedish local authorities and Chinese media companies, serving to identify the representations that may lead to ageism. Article 2 offers an empirical analysis of the production process for social media photos of older people within local authorities, serving to explore the ways in which stereotypical third-age representations are generated. This thesis employs the methods of content analysis and thematic analysis to examine representations of older people on various social media platforms (i.e., local-authority-managed Facebook pages, Tencent Video as a video streaming platform and Sina Weibo as a microblogging platform). It also employs the method of thematic analysis to analyse interview transcripts concerning the production of social media photos of older people within local authorities.

The results of the thesis reveal the complexity and nuances in the representation process and the meanings generated by those representations of older people on social media. More specifically, the thesis illuminates three ways in which the social media representations of older people lead to ageism: (1) the stereotyping of older people through signifying practice; (2) the generation and negotiation of the meanings surrounding older people among social actors with different power relations; and (3) the use of formal and informal rules within social media in the representation activities of mediatized institutions. A synthesis of the findings from the four empirical articles indicates a process of establishing the stereotypical third-age representation as a convention for social media, which can be seen as institutional ageism. The synthesis also indicates that this stereotypical third-age representation appears to be prominent in different contexts and across the various types of social media under examination. In this regard, it is necessary to promote knowledge and raise awareness about the risks associated with such representations of older people in the media. This thesis deepens our understanding of ageism in the media and generates evidence-based policy recommendations for media producers to inspire more thoughtful and reflexive media representations of older people and later life.

Abstract [sv]

Ålderism är ett socialt problem som har negativa effekter på äldre människors välbefinnande och som därför behöver uppmärksammas och motverkas. Ålderism återfinns och skapas i alla typer av media (t.ex. filmer, tv, tryck och sociala media) genom det sätt på vilket äldre personer framställs i dessa sammanhang. Trots att en rad olika typer av organisationer idag använder sig av sociala medier, så har forskningen rörande mediarepresentationer av äldre personer än så länge varit inriktad på individers användning av sociala medier, medan representationer av äldre personer i organisationers sociala medier fått lite uppmärksamhet.  Denna avhandling syftar till att öka kunskapen om hur äldre personer framställs i sociala media samt om ålderism i media. Förhoppningen är att kunskapen ska kunna bidra till att motverka ålderism i media, genom att påverka såväl policyer som praktik. 

Avhandlingen består av fyra artiklar och delstudier som utforskar sociala media-representationer av äldre personer som skapats av lokala myndigheter och medieföretag med ett särskilt fokus på hur äldre personer framställs i sociala medier samt hur medieinnehåll rörande äldre personer produceras. Artikel 1, 3 och 4 omfattar empiriska analyser av sociala media-representationer av äldre personer som skapats av svenska lokala myndigheter och kinesiska medieföretag. Artikel 2 presenterar en empirisk analys av den produktionsprocess som föregår de stereotypiska tredje-ålder-representationer som i tidigare studier visat sig vara framträdande i lokala myndigheters sociala media. De metoder som i avhandlingen används för att analysera representationer av äldre personer och åldrande på olika sociala medieplattformar (dvs. lokala myndigheters Facebook-sidor, video-strömningsplattformen Tencent Video och mikrobloggplattformen Sina Weibo) är innehållsanalys och tematisk analys. Tematisk analys används även för att analysera intervjudata rörande den process som föregår att vissa – stereotypa-bilder av äldre personer är framträdande i lokala myndigheters sociala medier.

Avhandlingens resultat belyser komplexiteten och nyanserna i den representationsprocess och de betydelser som skapas av dessa representationer av äldre personer i sociala medier. Mer specifikt belyser avhandlingen tre sätt varigenom representationer av äldre personer i sociala medier kan leda till ålderism: (1) stereotypifiering av äldre personer genom betydelsebärande praktiker; (2) genom att innebörden av representationerna av äldre personer och åldrande framställs och förhandlas av aktörer med olika maktrelationer; och (3) genom mediatiserade institutioners användning av formella och informella regler för sociala media. En syntes av resultaten från de fyra empiriska artiklarna och delstudierna indikerar att en stereotyp tredje åldern-representation är framträdande i de olika organisatoriska sammanhang och de olika typer av sociala medier som studerats. Syntesen pekar därmed också mot att en stereotyp tredje åldern-representation kommit att blivit vedertagen i organisationers sociala media, något som kan ses som en form av institutionaliserad ålderism. Det är därmed av största vikt att främja kunskap och öka medvetenheten om de risker som är förknippade med representationer av äldre människor i sociala media. Avhandlingen fördjupar vår förståelse av ålderism i media och bidrar till att skapa evidensbaserade policyrekommendationer för medieproducenter i syfte att inspirera till mer genomtänkta och reflekterade medierepresentationer av äldre personer och åldrande.

Place, publisher, year, edition, pages
Linköping: Linköping University Electronic Press, 2021. p. 84
Series
Linköping Studies in Arts and Sciences, ISSN 0282-9800 ; 808
Keywords
Ageism, Power relations, Representations of older people, Third age, Social media logic, Ålderism, Maktrelationer, Representationer av äldre, Tredje åldern, Social medialogik
National Category
Other Social Sciences not elsewhere specified Media and Communication Studies
Identifiers
urn:nbn:se:liu:diva-175019 (URN)10.3384/diss.diva-175019 (DOI)9789179296438 (ISBN)
Public defence
2021-05-27, Online through Zoom (contact elin.elwin@liu.se) and K1, Kåkenhus, Campus Norrköping, Norrköping, 13:15 (English)
Opponent
Supervisors
Funder
EU, Horizon 2020, 764632Swedish Research Council
Available from: 2021-04-22 Created: 2021-04-15 Last updated: 2025-02-11Bibliographically approved

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Xu, WenqianTaghizadeh Larsson, Annika

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