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Exploring the role of aggregators in the ecosystem of energy flexibility
Linköping University, Department of Management and Engineering, Information Systems and Digitalization. Linköping University, Faculty of Arts and Sciences.ORCID iD: 0000-0002-3416-4412
Linköping University, Faculty of Arts and Sciences. Linköping University, Department of Management and Engineering, Information Systems and Digitalization.ORCID iD: 0000-0002-3416-4412
2023 (English)In: Joint Proceedings of the BIR 2023 Workshops and Doctoral Consortiumco-located with 22nd International Conference on Perspectives in Business Informatics Research (BIR 2023) / [ed] Andrea Morichetta, Robert Andrei Buchmann, Kurt Sandkuhl, Ulf Seigerroth, Marite Kirikova, Charles Møller, Peter Forbrig, Anne Gutschmidt, Ana-Maria Ghiran, Alessandro Marcelletti, Felix Härer, Barbara Re, Björn Johansson, Technical University of Aachen , 2023, Vol. 3514Conference paper, Published paper (Refereed)
Abstract [en]

This paper aims to explore the role of aggregators in the energy flexibility ecosystem through the lens of an employed framework built on two theories: Information ecology theory and the architectural theory of digital innovation. The framework is initially tested using descriptive data from an organization working as an aggregator in the energy market. The potential of the framework is shown from a combination of these theories and an initial test using descriptions from the aggregator case and its products and services in the context of energy flexibility. By highlighting four integration tasks of sharing, combining, standardizing, and multi-homing, the framework has the potential to explore the role of aggregator within the flexibility ecosystem. This study concludes with three propositions regarding the interaction of the ecosystem actors and the role of aggregators in the creation of flexibility ecosystem that opens up avenues for future studies.

Place, publisher, year, edition, pages
Technical University of Aachen , 2023. Vol. 3514
Series
CEUR Workshop Proceedings, ISSN 1613-0073 ; 3514
Keywords [en]
Flexibility Ecosystem; Platform Architecture; Aggregator
National Category
Computer and Information Sciences
Identifiers
URN: urn:nbn:se:liu:diva-202220Scopus ID: 2-s2.0-85176101353OAI: oai:DiVA.org:liu-202220DiVA, id: diva2:1849486
Conference
BIR-WS 2023: BIR 2023 Workshops and Doctoral Consortium, 22nd International Conference on Perspectives in Business Informatics Research (BIR 2023), September 13-15, 2023, Ascoli Piceno, Italy
Note

Funding agency: Kamprad Family Foundation.

Available from: 2024-04-08 Created: 2024-04-08 Last updated: 2025-01-30Bibliographically approved
In thesis
1. Digitalizing consumer engagement within smart grids – Role of smart service providers
Open this publication in new window or tab >>Digitalizing consumer engagement within smart grids – Role of smart service providers
2025 (English)Licentiate thesis, comprehensive summary (Other academic)
Abstract [en]

The energy transition has highlighted the need for consumer engagement to visualize the future power grids known as smart grids. However, the dynamics of consumer engagement in smart grids remain poorly understood, particularly in the context of the increasing role of smart service providers. Smart service providers digitalize how consumers engage with smart grids by leveraging smart technologies to provide services for consumers. Since smart services complicate the understanding of consumer engagement, especially by automating the service functionalities, this licentiate thesis aims to explore the role of smart service providers in digitalizing consumer engagement within smart grids. Adopting a case study as the research strategy, this qualitative and interpretive thesis investigates two service providers in Sweden as case organizations. Using interviews, observation, tweet analysis, documents, and literature review, this thesis answers three questions to shed light on the characteristics of smart technologies, smart service providers’ actions to enhance the potential for engagement, and challenges of engaging consumers from the perspective of smart service providers. In conclusion, this thesis depicts that digitalizing consumer engagement incorporates different initiatives taken by service providers besides characteristics of smart technologies that facilitate the provision of services. Moreover, this thesis suggests a definition of digitalized consumer engagement based on two aspects of delegation and supervision since service providers encourage consumers to configure and monitor smart services through provided technologies. The practical contributions of this thesis provide insights for smart service providers on designing smart technologies and strategies that enhance the potential for consumer engagement. The theoretical contributions extend the understanding of consumer engagement by framing it as a dynamic, co-constructed process influenced by the sociotechnical roles of service providers and the delegation of tasks to smart technologies.

Place, publisher, year, edition, pages
Linköping: Linköping University Electronic Press, 2025. p. 123
Series
Faculty of Arts and Sciences thesis, ISSN 1401-4637 ; 136
Keywords
Smart service providers, Digitalizing, Consumer engagement potential, Smart services
National Category
Information Systems, Social aspects
Identifiers
urn:nbn:se:liu:diva-211252 (URN)10.3384/9789180759946 (DOI)9789180759939 (ISBN)9789180759946 (ISBN)
Presentation
2025-02-28, TemCas, TEMA-building, Campus Valla, Linköping, 13:15 (English)
Opponent
Supervisors
Note

Funding: Part of the research in this thesis has been conducted in the research program “Smart grids for the many people” funded by The Kamprad Family Foundation

Available from: 2025-01-30 Created: 2025-01-30 Last updated: 2025-01-30Bibliographically approved

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Gharaie, AmirhosseinJohansson, Björn

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