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Mechanisms supporting the continuance use of Port Community Systems: A Swedish case-study
Linköping University, Department of Science and Technology, Communications and Transport Systems. Linköping University, Faculty of Science & Engineering. Swedish National Road and Transport Research Institute (VTI), Linköping, Sweden.
Linköping University, Department of Science and Technology, Communications and Transport Systems. Linköping University, Faculty of Science & Engineering.ORCID iD: 0000-0001-7494-8134
2025 (English)In: Transportation Research Interdisciplinary Perspectives, ISSN 2590-1982, Vol. 34, article id 101715Article in journal (Refereed) Published
Abstract [en]

Post-adoption and continuance use of maritime digital platforms and inter-organizational information systems, such as Port Community Systems (PCS), is often overlooked in the literature. This study focuses on the benefits associated with using PCS to coordinate port calls, and the purpose is to identify and explain how different mechanisms influence the continuance use of PCS. A framework that combines Organizational Information Processing Theory, Technology Continuance Theory, and design science is applied to a longitudinal single case-study in Sweden. The data was collected using 21 interviews with port call actors, two observations and two archival documents. The findings revealed how organizational, regulatory, and labour-related mechanisms cause information quality deficiencies, undermining the satisfaction and continuance use of PCS. The study further proposes mechanisms to enhance the satisfaction and continuance use of PCS. These mechanisms are critical to achieve the economic and environmental benefits of PCS.

Place, publisher, year, edition, pages
Elsevier, 2025. Vol. 34, article id 101715
Keywords [en]
CIMO-logic; Maritime logistics; OIPT; Port call coordination; Port Community Systems; Technology continuance theory
National Category
Reliability and Maintenance
Identifiers
URN: urn:nbn:se:liu:diva-223479DOI: 10.1016/j.trip.2025.101715ISI: 001611392200001Scopus ID: 2-s2.0-105022198882OAI: oai:DiVA.org:liu-223479DiVA, id: diva2:2057233
Funder
Swedish Transport AdministrationAvailable from: 2026-05-04 Created: 2026-05-04 Last updated: 2026-05-04

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Mubder, Abd Alla Ali MubderFredriksson, Anna

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CiteExportLink to record
Permanent link

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Cite
Citation style
  • apa
  • ieee
  • modern-language-association-8th-edition
  • vancouver
  • oxford
  • Other style
More styles
Language
  • de-DE
  • en-GB
  • en-US
  • fi-FI
  • nn-NO
  • nn-NB
  • sv-SE
  • Other locale
More languages
Output format
  • html
  • text
  • asciidoc
  • rtf