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Don't Judge a Book by its Cover: A Study of the Social Acceptance of NAO vs. Pepper
Linköping University, Department of Computer and Information Science, Human-Centered systems. Linköping University, Faculty of Arts and Sciences.ORCID iD: 0000-0002-7556-5079
Linköping University, Department of Computer and Information Science, Human-Centered systems. Linköping University, Faculty of Arts and Sciences.ORCID iD: 0000-0003-0098-5391
Linköping University, Department of Computer and Information Science, Human-Centered systems. Linköping University, Faculty of Science & Engineering.ORCID iD: 0000-0001-6883-2450
2017 (English)Conference paper, Poster (with or without abstract) (Refereed)
Abstract [en]

In an explorative study concerning the social acceptance of two specific humanoid robots, the experimenter asked participants (N = 36) to place a book in an adjacent room. Upon entering the room, participants were confronted by a NAO or a Pepper robot expressing persistent opposition against the idea of placing the book in the room. On average, 72% of participants facing NAO complied with the robot's requests and returned the book to the experimenter. The corresponding figure for the Pepper robot was 50%, which shows that the two robot morphologies had a different effect on participants' social behavior. Furthermore, results from a post-study questionnaire (GODSPEED) indicated that participants perceived NAO as more likable, intelligent, safe and lifelike than Pepper. Moreover, participants used significantly more positive words and fewer negative words to describe NAO than Pepper in an open-ended interview. There was no statistically significant difference between conditions in participants' negative attitudes toward robots in general, as assessed using the NARS questionnaire.

Place, publisher, year, edition, pages
2017.
Keywords [en]
Humanoid robot, NAO, Pepper, Social acceptance, Social influence, Social interaction
National Category
Human Computer Interaction
Identifiers
URN: urn:nbn:se:liu:diva-183466OAI: oai:DiVA.org:liu-183466DiVA, id: diva2:1642865
Conference
HAI '17: Proceedings of the 5th International Conference on Human Agent Interaction
Available from: 2022-03-08 Created: 2022-03-08 Last updated: 2023-09-01

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Thunberg, SofiaThellman, SamZiemke, Tom

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Thunberg, SofiaThellman, SamZiemke, Tom
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CiteExportLink to record
Permanent link

Direct link
Cite
Citation style
  • apa
  • ieee
  • modern-language-association-8th-edition
  • vancouver
  • oxford
  • Other style
More styles
Language
  • de-DE
  • en-GB
  • en-US
  • fi-FI
  • nn-NO
  • nn-NB
  • sv-SE
  • Other locale
More languages
Output format
  • html
  • text
  • asciidoc
  • rtf