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Patient Satisfaction With Care Is Associated With Better Outcomes in Function and Pain 1 Year After Lumbar Spine Surgery
Umeå Univ, Sweden.
Linköping University, Department of Biomedical and Clinical Sciences, Division of Surgery, Orthopedics and Oncology. Linköping University, Faculty of Medicine and Health Sciences.ORCID iD: 0000-0003-4698-8627
Karolinska Inst, Sweden.
Umeå Univ, Sweden.
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2022 (English)In: JOURNAL OF PATIENT-CENTERED RESEARCH AND REVIEWS, ISSN 2330-068X, Vol. 9, no 1, article id 2Article in journal (Refereed) Published
Abstract [en]

Purpose There has been increasing interest in patient-reported experience measures (PREMs) to evaluate the patient experience and satisfaction with care. We conducted a prospective multicenter cohort study to determine any association between patients satisfaction of care and their outcomes 1 year after lumbar spine surgery. Methods Satisfaction with care was recorded through telephone interviews and a standardized questionnaire. Baseline data collection (300 patients) and 1-year follow-up (209 patients) were conducted through The Swedish National Register for Spine Surgery (Swespine). Exposures were patient experiences, health care professional (HCP) attitudes, shared decision-making, and overall satisfaction with care. Associations were evaluated using adjusted analysis of covariance (ANCOVA) models. Results Satisfaction with HCP attitudes was not associated with improvements at 1 year in Oswestry Disability Index (ODI) or back pain; however a significantly greater improvement in leg pain score was reported by patients who were highly satisfied (3.0 points) versus the moderate/low satisfaction group (1.3 points; P=0.008). For shared decision-making, high satisfaction was associated with significantly greater improvements, as compared to moderate/low satisfaction, in ODI (20 vs 11 points; P=0.001), back pain (2.6 vs 1.7 points; P=0.05), and leg pain (3.2 vs 1.9 points, P=0.007). Similarly, high overall satisfaction with care was associated with significantly greater improvements in ODI (18 vs 10 points; P=0.02), back pain (3.2 vs 0.6 points; P<0.001), and leg pain (2.6 vs 1.1 points; P=0.009). Conclusions Findings indicate that shared decision-making on perioperative care and patients overall satisfaction with care were associated with better health outcomes 1 year after lumbar spine surgery.

Place, publisher, year, edition, pages
AURORA HEALTH CARE, INC , 2022. Vol. 9, no 1, article id 2
Keywords [en]
patient satisfaction; patient experience; shared decision-making; patient-reported outcomes; PROMs; PREMs; patient-centered care
National Category
Health Care Service and Management, Health Policy and Services and Health Economy
Identifiers
URN: urn:nbn:se:liu:diva-183442DOI: 10.17294/2330-0698.1883ISI: 000753168700002PubMedID: 35111878OAI: oai:DiVA.org:liu-183442DiVA, id: diva2:1644506
Note

Funding Agencies|Department of Research and Development, Vasternorrland County Council; Swedish Association of Local Authorities and Regions (SALAR)

Available from: 2022-03-14 Created: 2022-03-14 Last updated: 2025-08-26Bibliographically approved

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Kadum, Bakir

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