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Shaping public sector innovation theory: an interpretative framework for ICT-enabled governance innovation
Joint Research Centre, Institute for Prospective Technological Studies (JRC-IPTS), European Commission, Edificio EXPO c/Inca Garcilaso, Seville, Spain.
Ecole Polytechnique Fédérale de Lausanne, College of Management of Technology, Lausanne, Switzerland.ORCID iD: 0000-0003-0770-7108
2015 (English)In: Electronic Commerce Research, ISSN 1389-5753, E-ISSN 1572-9362, Vol. 15, no 3, p. 303-322Article in journal (Refereed) Published
Abstract [en]

The paper discusses from a conceptual standpoint the need for renewing the lenses through which looking at the phenomenon of ICT-enabled innovation in governance and policy-making, suggesting that a possible ‘new theory of public sector innovation´ should be advanced. In doing this, it should be considered the specific networked structure of governance systems, the policy-making goals of public value, as well as the various constituencies and stakeholders’ relationships that characterize the public sector. For this purpose, the paper first presents the key findings of an extensive literature review conducted to support the quest for renewing ICT-enabled innovation in the public sector and the manner in which it is measured and evaluated. Then, building on recent research conducted by the authors an interpretative framework to assess how ICT-enabled innovations produce changes in governance processes is proposed and discussed. The paper ends with conclusions and indications on future research.

Place, publisher, year, edition, pages
Springer, 2015. Vol. 15, no 3, p. 303-322
National Category
Peace and Conflict Studies Other Social Sciences not elsewhere specified Political Science (excluding Public Administration Studies and Globalisation Studies) Information Systems, Social aspects
Identifiers
URN: urn:nbn:se:liu:diva-192824DOI: 10.1007/s10660-015-9184-5ISI: 000359133500003Scopus ID: 2-s2.0-84938743229OAI: oai:DiVA.org:liu-192824DiVA, id: diva2:1748411
Available from: 2023-04-03 Created: 2023-04-03 Last updated: 2025-02-20Bibliographically approved

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Viscusi, Gianluigi
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Electronic Commerce Research
Peace and Conflict StudiesOther Social Sciences not elsewhere specifiedPolitical Science (excluding Public Administration Studies and Globalisation Studies)Information Systems, Social aspects

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CiteExportLink to record
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Citation style
  • apa
  • ieee
  • modern-language-association-8th-edition
  • vancouver
  • oxford
  • Other style
More styles
Language
  • de-DE
  • en-GB
  • en-US
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  • nn-NO
  • nn-NB
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  • Other locale
More languages
Output format
  • html
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  • asciidoc
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