This paper explores robot labor imaginaries and relates this to robot process automation (RPA) in Swedish municipal contexts. The point of departure is the fact that the word robot means slave and that unequal labor relations in which slavery and oppression of workers in the name of profit are central in robot imaginaries. Even though robot process automation (RPA) is software, its name places it as part of these imaginaries. Based on this, the aim of the study is to explore imaginaries of robot labor related to work with RPA in Swedish local government contexts. We use three vignettes from different Swedish municipalities to illustrate how robot imaginaries and worker norms unfold in this context. This is discussed in relation to research on imaginaries of robot slavery, permeable boundaries between humans and robots, and hopes and fears of robot servants. We contribute with deeper insights into the underlying assumptions that guide expectations and actions in RPA adoption and use.
Funding Agencies|Centre for Local Government Studies (CKS) at Linkoping University, Sweden; AFA Insurance (AFA Forsakring) [190200]