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RPA and Robot Imaginaries in Swedish Local Government - Terminator or Colleague of the Month?
Linköping University, Department of Management and Engineering, Information Systems and Digitalization. Linköping University, Faculty of Arts and Sciences.
Linköping University, Department of Management and Engineering, Information Systems and Digitalization. Linköping University, Faculty of Arts and Sciences.ORCID iD: 0000-0002-4735-8697
Linköping University, Department of Management and Engineering, Information Systems and Digitalization. Linköping University, Faculty of Arts and Sciences.ORCID iD: 0000-0001-5656-5236
2024 (English)In: ELECTRONIC GOVERNMENT, EGOV 2024, SPRINGER INTERNATIONAL PUBLISHING AG , 2024, Vol. 14841, p. 270-285Conference paper, Published paper (Refereed)
Abstract [en]

This paper explores robot labor imaginaries and relates this to robot process automation (RPA) in Swedish municipal contexts. The point of departure is the fact that the word robot means slave and that unequal labor relations in which slavery and oppression of workers in the name of profit are central in robot imaginaries. Even though robot process automation (RPA) is software, its name places it as part of these imaginaries. Based on this, the aim of the study is to explore imaginaries of robot labor related to work with RPA in Swedish local government contexts. We use three vignettes from different Swedish municipalities to illustrate how robot imaginaries and worker norms unfold in this context. This is discussed in relation to research on imaginaries of robot slavery, permeable boundaries between humans and robots, and hopes and fears of robot servants. We contribute with deeper insights into the underlying assumptions that guide expectations and actions in RPA adoption and use.

Place, publisher, year, edition, pages
SPRINGER INTERNATIONAL PUBLISHING AG , 2024. Vol. 14841, p. 270-285
Series
Lecture Notes in Computer Science, ISSN 0302-9743
Keywords [en]
RPA; robot slave; labor; imaginaries; Swedish municipalities
National Category
Robotics and automation
Identifiers
URN: urn:nbn:se:liu:diva-208486DOI: 10.1007/978-3-031-70274-7_17ISI: 001308584400017ISBN: 9783031702730 (print)ISBN: 9783031702747 (electronic)OAI: oai:DiVA.org:liu-208486DiVA, id: diva2:1905804
Conference
23rd International Conference on Electronic Government (EGOV), Ghent Univ, Ghent, BELGIUM, sep 03-05, 2024
Note

Funding Agencies|Centre for Local Government Studies (CKS) at Linkoping University, Sweden; AFA Insurance (AFA Forsakring) [190200]

Available from: 2024-10-15 Created: 2024-10-15 Last updated: 2025-02-09

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CiteExportLink to record
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Citation style
  • apa
  • ieee
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More styles
Language
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  • Other locale
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Output format
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  • asciidoc
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