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A Pathology of Public Sector IT Governance: How IT Governance Configuration Counteracts Ambidexterity
Univ Gothenburg, Sweden; Kristiania Univ Coll, Norway.
Univ Gothenburg, Sweden.
Linköping University, Department of Management and Engineering, Information Systems and Digitalization. Linköping University, Faculty of Arts and Sciences.ORCID iD: 0000-0002-2784-863X
2020 (English)In: ELECTRONIC GOVERNMENT (EGOV 2020), SPRINGER INTERNATIONAL PUBLISHING AG , 2020, Vol. 12219, p. 29-41Conference paper, Published paper (Refereed)
Abstract [en]

Public sector organizations are invariable stuck in a contortionist position in regards to how they approach digitalization. Centralized delivery models for IT drive efficiency in the short term, but at the same time they have been identified to potentially counter-act innovation. This study utilizes an interpretative case study of 21 Swedish public agencies and their centralized IT function to analyze how existing IT governance configuration impacts organizational ambidexterity. The empirical base consists of 31 interviews and studies of secondary material in the form of steering documents. The findings show that IT Governance is experienced as decreasing the level of innovation in the organization and hence negatively impacting ambidexterity by systematically skewing the balance between efficiency and innovation. These findings are discussed in relation to previous research, and propositions for future research for better understanding IT governance configuration in the context of ambidexterity are presented and discussed.

Place, publisher, year, edition, pages
SPRINGER INTERNATIONAL PUBLISHING AG , 2020. Vol. 12219, p. 29-41
Series
Lecture Notes in Computer Science, ISSN 0302-9743
Keywords [en]
Ambidexterity; IT governance; Public sector
National Category
Peace and Conflict Studies Other Social Sciences not elsewhere specified
Identifiers
URN: urn:nbn:se:liu:diva-209687DOI: 10.1007/978-3-030-57599-1_3ISI: 000767967000003ISBN: 9783030575991 (electronic)ISBN: 9783030575984 (print)OAI: oai:DiVA.org:liu-209687DiVA, id: diva2:1913297
Conference
3rd Joint Meeting of the 19th IFIP WG 8.5 International Conference on Electronic Government (EGOV) / 12th IFIP WG 8.5 International Conference on Electronic Participation (EPart) / E-Democracy and Open Government Conference (CeDEM), Linkoping Univ, ELECTR NETWORK, aug 31-sep 02, 2020
Available from: 2024-11-14 Created: 2024-11-14 Last updated: 2025-02-20

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CiteExportLink to record
Permanent link

Direct link
Cite
Citation style
  • apa
  • ieee
  • modern-language-association-8th-edition
  • vancouver
  • oxford
  • Other style
More styles
Language
  • de-DE
  • en-GB
  • en-US
  • fi-FI
  • nn-NO
  • nn-NB
  • sv-SE
  • Other locale
More languages
Output format
  • html
  • text
  • asciidoc
  • rtf