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Institutional Re-design for a Digital Era - Learning from Cases of Automation
Linköping University, Department of Management and Engineering, Political Science. Linköping University, Faculty of Arts and Sciences.ORCID iD: 0000-0002-9905-0942
Linköping University, Department of Management and Engineering, Information Systems and Digitalization. Linköping University, Faculty of Arts and Sciences.ORCID iD: 0000-0002-4735-8697
Orebro Univ, Sweden.
Mid Sweden Univ, Sweden.
2023 (English)In: ELECTRONIC PARTICIPATION, EPART 2023, SPRINGER INTERNATIONAL PUBLISHING AG , 2023, Vol. 14153, p. 99-113Conference paper, Published paper (Refereed)
Abstract [en]

Digital government often addresses how, where, and by whom digital transformation is brought into the complex institutional framed practices of governments and governance of society. However, digital transformation also points at critical demands to address the basic underlying institutional design of governments. The ongoing digital transformation of public welfare institutions opens for a gradual redesign of public institutions. It is important to address core values, such as inclusion, diversity, and literacy, to ensure a reflected transformation and re-design of public institutions. The purpose of this paper is to show how new forms of digital public services may have to be matched with institutional redesign to sustain public values and legitimate governments. We build on Ostrom's eight design principles for institutional governance of common-pool resources and propose four principles for analyzing potential needs for re-design of institutions. Through a re-analysis of two case studies on automation in Swedish public organizations, we illustrate and discuss the institutional design. Hereby, we identify critical points for further analysis of emerging demands for institutional re-design. The analysis indicates that we must see beyond the organizational changes of digital government reforms and programs. We need to stretch into the institutional and foundational models of the public sector and how to provide equal and resilient welfare in a digital and changing world. We conclude by suggesting an agenda for research on institutional re-design in the digital era.

Place, publisher, year, edition, pages
SPRINGER INTERNATIONAL PUBLISHING AG , 2023. Vol. 14153, p. 99-113
Series
Lecture Notes in Computer Science, ISSN 0302-9743
Keywords [en]
Digital government; institutional design; welfare state
National Category
Information Systems, Social aspects
Identifiers
URN: urn:nbn:se:liu:diva-210203DOI: 10.1007/978-3-031-41617-0_7ISI: 001313870100007ISBN: 9783031416163 (print)ISBN: 9783031416170 (electronic)OAI: oai:DiVA.org:liu-210203DiVA, id: diva2:1917790
Conference
22nd IFIP WG 8.5 International Conference on Electronic Government (EGOV) / International Conference on E-Democracy and Open Government (CeDEM) / 15th IFIP WG 8.5 International Conference on Electronic Participation (EPart), Corvinus Univ Budapest, Budapest, HUNGARY, sep 05-07, 2023
Available from: 2024-12-03 Created: 2024-12-03 Last updated: 2025-02-17

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CiteExportLink to record
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Citation style
  • apa
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Output format
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