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Unboxing maturity models: A set-theoretic perspective on e-Government configurations over time
Department of Management, Business School, University of Sussex, Falmer, UK.ORCID iD: 0000-0002-0772-8606
University of Queensland Business School, University of Queensland, Brisbane, Queensland, Australia.ORCID iD: 0000-0003-0937-6058
Linköping University, Department of Management and Engineering, Information Systems and Digitalization. Linköping University, Faculty of Arts and Sciences.ORCID iD: 0000-0003-0770-7108
Christ Church Business School, Canterbury Christ Church University, Canterbury, UK.ORCID iD: 0000-0001-8056-0523
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2025 (English)In: Journal of strategic information systems, ISSN 0963-8687, E-ISSN 1873-1198, Vol. 34, no 1, article id 101874Article in journal (Refereed) Published
Abstract [en]

This study conceptualizes e-Government maturity from the theoretical lens of strategic change. Drawing on a multiplicity of theories, it undertakes a fuzzy-set Qualitative Comparative Analysis of the drivers of e-Government maturity over the 2010–2020 decade. It bypasses partially conflicting findings about the contribution of human capital to high levels of e-Government maturity by showcasing instead two configurations of conditions where human capital investments become a non-trivial necessary condition over time. Theoretical, methodological, and practical implications are discussed by zooming in on the configurational patterns emerging over time and, by extension, refining the notion of ‘turning point’ discussed in the literature.

Place, publisher, year, edition, pages
Elsevier, 2025. Vol. 34, no 1, article id 101874
Keywords [en]
e-Government Maturity; Change Models; Theoretical Multiplicity; Configurational Theorizing; fsQCA
National Category
Business Administration
Identifiers
URN: urn:nbn:se:liu:diva-210233DOI: 10.1016/j.jsis.2024.101874ISI: 001370522900001Scopus ID: 2-s2.0-85210127892OAI: oai:DiVA.org:liu-210233DiVA, id: diva2:1918011
Available from: 2024-12-04 Created: 2024-12-04 Last updated: 2024-12-17

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Viscusi, Gianluigi

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Iannacci, F.Karanasios, S.Viscusi, GianluigiMcManus, R.
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