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From Half-Truths to Situated Truths: Exploring Situatedness in Human-AI Collaborative Decision-Making in the Medical Context
Linköping University, Department of Management and Engineering, Project Innovations and Entrepreneurship. Linköping University, Faculty of Science & Engineering. (NICER)ORCID iD: 0009-0004-8095-2606
(NICER)ORCID iD: 0000-0002-5427-3560
(NICER)ORCID iD: 0000-0002-8338-0218
2024 (English)In: Journal of Competences, Strategy and Management, ISSN 2510-4357, Vol. 12, p. 1-16Article in journal (Refereed) Published
Abstract [en]

While the introduction of artificial intelligence (AI) solutions has large potential to improveorganizational decision-making, it requires a further understanding of how humans and AI can collaborate. Through the lens of situatedness, this paper attempts to provide insight into the wider nature ofhuman-AI collaborative decision-making. Based on a case study on AI-assisted breast cancer screening, two important findings can be highlighted. First, decomposition and decoupling through temporaldivision of action with either humans or AI dominating enable an advanced human-AI decision processto be decoupled while enabled by a foundation of shared situatedness. Second, decision-makingemerges as a dynamic sensemaking process with each additional human-AI interaction evolving thedecision-making process until a final decision outcome is reached. 

Place, publisher, year, edition, pages
2024. Vol. 12, p. 1-16
Keywords [en]
Decision-making, situatedness, organizational context, human-AI collaboration, personalized medicine, breast cancer screening
National Category
Information Systems
Identifiers
URN: urn:nbn:se:liu:diva-210851DOI: 10.25437/jcsm-vol12-102OAI: oai:DiVA.org:liu-210851DiVA, id: diva2:1925756
Funder
Marianne and Marcus Wallenberg FoundationAvailable from: 2025-01-09 Created: 2025-01-09 Last updated: 2025-03-06Bibliographically approved

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Publisher's full texthttps://www.jcsm-journal.de/JCSM/article/view/102

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Troqe, Bijona

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CiteExportLink to record
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Citation style
  • apa
  • ieee
  • modern-language-association-8th-edition
  • vancouver
  • oxford
  • Other style
More styles
Language
  • de-DE
  • en-GB
  • en-US
  • fi-FI
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  • nn-NB
  • sv-SE
  • Other locale
More languages
Output format
  • html
  • text
  • asciidoc
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