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Implications of Including the Developer in the IS Delegation Framework
Karlstad University, Sweden.
Linköping University, Department of Management and Engineering, Information Systems and Digitalization. Linköping University, Faculty of Arts and Sciences.ORCID iD: 0000-0001-5049-6145
2023 (English)In: Selected Papers of the 46th Information Systems Research Seminar in Scandinavia / [ed] Esko Penttinen; Sampsa Suvivuo; Virpi Kristiina Tuunainen; Matti Rossi; Hadi Ghanbari, Porvoo, Finland:: AIS eLibrary , 2023, Vol. 14Conference paper, Published paper (Refereed)
Abstract [en]

The capabilities of artificial intelligence (AI) systems bring about new leaps in organizational change. While several work processes are now digital, and are increasingly getting automated, organizational processes thrive from augmenting AI-based tasks and human tasks. One framework depicting the augmentation between humans and AI is the delegation framework which theorizes on delegation of tasks between human agents and agentic IS artifacts. However, as the framework is limited to elaborating human agent-agentic IS agent roles, the role of the developer is missing. This study aims to shed light on the role of the developer within the delegation framework. We explore the implication of this involvement through the theoretical lens of adaptive structuration. We use cases drawn from 12 literature sources, qualified by assessing them used against the delegation framework guidelines, and analyzed them to identify developer roles. Our findings show that the developer influences the processes underlying the functioning of the agentic IS artifact, its attributes, its evolution, and mechanisms for delegation. The state of agency in an artifact is influenced and even largely defined by the developer. This implies that agency in an IS artifact can be viewed as encompassing more than their own abilities to act within their environments.

Place, publisher, year, edition, pages
Porvoo, Finland:: AIS eLibrary , 2023. Vol. 14
Series
Selected Papers of the 46th Information Systems Research Seminar in Scandinavia, ISSN 2387-3353
Keywords [en]
augmentation, human-ai, delegation, agentic is artifact, agency
National Category
Information Systems, Social aspects
Identifiers
URN: urn:nbn:se:liu:diva-213257OAI: oai:DiVA.org:liu-213257DiVA, id: diva2:1954691
Conference
The Information Systems Research Seminar in Scandinavia (IRIS), Haikko Manor, Porvoo, Finland, August 13th-16th 2023.
Available from: 2025-04-25 Created: 2025-04-25 Last updated: 2025-04-28Bibliographically approved

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Gharaie, Amirhossein

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CiteExportLink to record
Permanent link

Direct link
Cite
Citation style
  • apa
  • ieee
  • modern-language-association-8th-edition
  • vancouver
  • oxford
  • Other style
More styles
Language
  • de-DE
  • en-GB
  • en-US
  • fi-FI
  • nn-NO
  • nn-NB
  • sv-SE
  • Other locale
More languages
Output format
  • html
  • text
  • asciidoc
  • rtf