liu.seSearch for publications in DiVA
Operational message
There are currently operational disruptions. Troubleshooting is in progress.
Change search
CiteExportLink to record
Permanent link

Direct link
Cite
Citation style
  • apa
  • ieee
  • modern-language-association-8th-edition
  • vancouver
  • oxford
  • Other style
More styles
Language
  • de-DE
  • en-GB
  • en-US
  • fi-FI
  • nn-NO
  • nn-NB
  • sv-SE
  • Other locale
More languages
Output format
  • html
  • text
  • asciidoc
  • rtf
Strategies for service growth
Karlstads universitet.
Karlstads universitet.
Linköping University, Department of Management and Engineering, Business Administration. Linköping University, Faculty of Arts and Sciences.ORCID iD: 0000-0002-6589-8662
2025 (English)In: Service innovation and management: digitalization, service infusion and customer experience / [ed] Lars Witell, Cham: Springer Nature, 2025, Vol. Sidorna 45-58, p. 45-58Chapter in book (Other academic)
Abstract [en]

In the competitive world of manufacturing, where profit margins deteriorate over time, service infusion might be a way to help a business turn in the right direction. This chapter briefly explains the concepts of servitization and service infusion, before identifying service growth opportunities and obstacles. From a strategy-based perspective, we present a conceptual model that evaluates the current and future growth potential of the service business. We identify four specific service growth strategies and illustrate them through business cases. The service growth strategies represent physical services (free-to-fee and ownership change) and digital services (remote and upgrading).

Place, publisher, year, edition, pages
Cham: Springer Nature, 2025. Vol. Sidorna 45-58, p. 45-58
National Category
Business Administration
Identifiers
URN: urn:nbn:se:liu:diva-215055Libris ID: whtk6484t5v3z8t9ISBN: 9783031765605 (electronic)OAI: oai:DiVA.org:liu-215055DiVA, id: diva2:1971834
Available from: 2025-06-18 Created: 2025-06-18 Last updated: 2025-06-18Bibliographically approved

Open Access in DiVA

No full text in DiVA

Other links

Find book at a swedish library/Hitta boken i ett svenskt bibliotek

Authority records

Witell, Lars

Search in DiVA

By author/editor
Witell, Lars
By organisation
Business AdministrationFaculty of Arts and Sciences
Business Administration

Search outside of DiVA

GoogleGoogle Scholar

isbn
urn-nbn

Altmetric score

isbn
urn-nbn
Total: 54 hits
CiteExportLink to record
Permanent link

Direct link
Cite
Citation style
  • apa
  • ieee
  • modern-language-association-8th-edition
  • vancouver
  • oxford
  • Other style
More styles
Language
  • de-DE
  • en-GB
  • en-US
  • fi-FI
  • nn-NO
  • nn-NB
  • sv-SE
  • Other locale
More languages
Output format
  • html
  • text
  • asciidoc
  • rtf