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  • 1.
    Abrahamsson, Mats
    Linköping University, Department of Management and Engineering, Logistics & Quality Management. Linköping University, Faculty of Science & Engineering.
    Affärsmodeller för citylogistik & samordnad varudistribution: Handbok för kommuner och privata aktörer2017Report (Other (popular science, discussion, etc.))
    Abstract [sv]

    Den här handboken är resultatet av forskningsprojektet ”Affärsmodeller för citylogistik” som har finansierats av Vinnova och genomförts av forskare på Linköpings Universitet vid avdelningen Logistik- & Kvalitetsutveckling under perioden 2015 – 2017. Projektet är en direkt uppföljning av Färdplan Citylogistik – Godstransporter i urbana miljöer som visade att citylogistik och samordnad varudistribution behövs för att kunna driva utvecklingen mot mer hållbara och attraktiva städer med emissionsfria godstransporter. Den här boken presenterar en modell som syftar till att hjälpa kommuner och företag att komma igång med citylogistik och samordnad varudistribution – En affärsmodell som också fungerar som ett beslutsunderlag. Projektet grundar sig också i Forsknings- och innovationsagenda för framtidens logistik, där citylogistik lyfts fram som ett av de viktigaste utvecklingsområdena inom logistikområdet i framtiden.

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    Affärsmodeller för citylogistik & samordnad varudistribution : Handbok för kommuner och privata aktörer
  • 2.
    Abrahamsson, Mats
    Linköping University, Department of Management and Engineering, Logistics & Quality Management. Linköping University, Faculty of Science & Engineering.
    Logistik för ökad svensk konkurrenskraft: Forsknings- och innovationsagenda för framtidens logistik2013Report (Other academic)
    Abstract [sv]

    Framtidens logistik står inför mycket stora utmaningar som har direkt bäring på svenska företags och organisationers förmåga till tillväxt, hållbarhet och konkurrenskraft. 

    Det står utom all tvivel att logistikens betydelse kommer att öka ännu mer i framtiden. Vinnare på de globala, rörliga marknaderna kommer ett vara de flödeseffektiva företagen, som har förmåga att hantera förändringarna på marknaden med en effektiv logistik som grund. För att lyckas behövs ett Logistiklyft för Sverige, med ett medvetet fokus på att utveckla de dynamiska förmågorna i företag och organisationer. Detta gäller i de allra flesta branscher och typ av företag.

    Den här innovations- och forskningsagendan utgår från den svenska traditionen och internationellt sett unika kunskapen och förmågan att med en systemsyn som grund designa, utveckla och styra komplexa system där flera olika kompetenser samverkar. Logistikens systemkunskap handlar om att lära sig att utforma och styra omfattande och allt mer komplexa försörjningskedjor (supply chains) från råvara till slutkund i syfte att öka svenska företags internationella konkurrenskraft och förmåga att växa på ett miljömässigt och ekonomiskt hållbart sätt

    Agendan adresserar behovet av kompetens och kunskap för mer innovativ logistikutveckling som följer:

    • Utveckling av kunskap om nya och mer innovativa logistiksystem och modeller för industri & handel 
    • Tjänsteutveckling för transport/logistik och IT-företag som stöd för mer innovativa logistiksystem, men också att ta till vara och stimulera den omfattande tjänsteutveckling som finns i förnyelsen av svenskt näringsliv, t ex mot högre grad av e-handel. 
    • Tillämpning av befintliga logistikkunskaper för områden och sektorer i behov av ett logistiklyft och ökad flödeseffektivitet, t.ex. logistik för små- och medelstora företag (SME) med fokus på HUR (genomförandeprocesser) istället för VAD (utformning av koncept och modeller). 
    • Utveckling av kunskaper om hur logistiksystem kan bidra till en hållbar utveckling, såväl miljömässigt som socialt.
    • Utveckling av kunskap om och tillämpning av logistiklösningar med primär samhällsnytta, t ex sjukvårdslogistik och citylogistik samt effektiv och hållbar försörjning av livsmedel, energi etc.

    Den här forsknigs- och innovationsagendan är utvecklad i samarbete mellan Linköpings Universitet, Lunds Tekniska Högskola, Chalmers Tekniska Högskola och en lång rad företag där Axis, SKF, Volvo och Nobel Biocare har funnits med i projektets styrgrupp. 

    Agendan finns endast som PDF. Kontakta Mats Abrahamsson, Linköpings Universitet. mats.abrahamsson@liu.se

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    Logistik för ökad svensk konkurrenskraft
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  • 3.
    Abrahamsson, Mats
    et al.
    Linköping University, Department of Management and Engineering, Logistics & Quality Management. Linköping University, Faculty of Science & Engineering.
    Christopher, Martin
    Cranfield School of Management, Cranfield, Bedford, UK.
    Stensson, Bo-Inge
    SKF, Sverige.
    Mastering Supply Chain Management in an era of uncertainty at SKF2015In: Global Business and Organizational Excellence: a review of research & best practices, ISSN 1932-2054, Vol. 34, no 6, p. 6-17Article in journal (Other academic)
    Abstract [en]

    To stay ahead in an increasingly competitive business environment, organizations need agile supply chain systems that are holistically designed and managed. The experiences of SKF, a Swedish multinational firm, point to the benefits of reengineering upstream capabilities to create value downstream. To foster the flexibility, responsiveness, and other dynamic capabilities needed to manage increased supply chain complexity, the company established programs to involve its suppliers in the value creation process, making them an extension of the organization’s resource base. The overall objective has been to migrate from a business model based on economies of scale in operations to one that exploits both economies of scope and economies of integration. As a result of its efforts to create a more agile and cost-efficient supply chain, the company has been able to decrease supply risks while improving its value creation process and responsiveness to new customer demands and advancing its sustainability and social responsibility initiatives. 

  • 4.
    Abu Sa'a, Ehab
    et al.
    Linköping University, Department of Management and Engineering, Project Innovations and Entrepreneurship. Linköping University, Faculty of Science & Engineering.
    Elg, Mattias
    Linköping University, Department of Management and Engineering, Logistics & Quality Management. Linköping University, Faculty of Science & Engineering.
    Yström, Anna
    Linköping University, Department of Management and Engineering, Project Innovations and Entrepreneurship. Linköping University, Faculty of Science & Engineering.
    Guests or Collaborators? Exploring Industrial Engagement in University-Industry Collaborations2024Conference paper (Refereed)
  • 5.
    Ahlepil, Erik
    et al.
    Linköping University, Department of Management and Engineering, Logistics & Quality Management.
    Björck, Joel
    Linköping University, Department of Management and Engineering, Logistics & Quality Management.
    Evaluating Distribution Structures for Overseas Export of Frozen Food.2016Independent thesis Advanced level (degree of Master (Two Years)), 20 credits / 30 HE creditsStudent thesis
    Abstract [en]

    The meat producers of the western world needs to develop their export organizations and to streamline their physical distribution in order to take new market shares on the fast growing overseas markets. HKScan is one of those meat producing companies, the group has businesses in Finland, Sweden, Denmark and the Baltic countries. A part of their sales goes frozen on overseas export by container sea freight. Lately the logistics management of HKScan has been interested in investigating the effects of centralizing the physical distribution for the overseas export from Sweden and Denmark. This leads to the purpose of this study, which is:

     “For HKScan, develop and apply a model that evaluates distribution structures for overseas export of frozen food regarding total cost, delivery service, environmental impact and regulations.”

    The case study included comparison between the current distribution structure for HKScan and three pre-determined scenarios. The current setup consists of multiple warehouses in both countries. In the first scenario the distribution structure is centralized to include one warehouse per country. In the second scenario, the total export flow of products from both Sweden and Denmark is redirected and centralized to one warehouse in Denmark. In the third scenario, the total export flow of products from both Sweden and Denmark is instead redirected and centralized to one warehouse in Sweden.

    To evaluate and compare the different distribution structures a general model was first created by combining different theoretical models and adapting them to the context of overseas distribution for frozen food. The study then included the three phases of developing the model to fit the case company, applying the model on the case company and then to finally evaluating the model.

    The resulting model, which was the outcome of the development process, can be seen below. The model illustrates the different included elements.

    By then applying the model onto the case company, HKScan, it was found that a centralization to a joint warehouse in Denmark would make total cost savings of several percents. In addition, this scenario would increase the total service level. However, the environmental impact would be increased due to long cross-border road transport distances and longer land and sea transports from the warehouse. In addition, it was not possible to fully investigate whether such a distribution would be possible from a regulatory point of view.  A centralization in each country would have minor regulatory issues, it would lead to the smallest environmental impact and have a slight increase in service levels as well as a reduction for the total cost of one percent.

    The evaluation of the model showed that it produces reasonable results with the regulatory elements being the hardest to evaluate for the different scenarios. Regarding the detail level, the veterinary element could be accounted for by the warehousing element and the sea freight element split into transport from warehouse to domestic port and sea freight from domestic port to the destination port. The box-model, containing twelve elements, can be seen as generalizable for evaluating distribution structures in similar contexts, Overseas export of frozen food. However, the calculation performed within the model do probably only apply to the specific scenarios in the study.

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  • 6.
    Aichigui, Victor
    et al.
    Linköping University.
    Johansson, Elisabeth
    Linköping University, Department of Management and Engineering, Logistics & Quality Management. Linköping University, Faculty of Science & Engineering.
    Löfberg, Nina
    Karlstad University, SWEDEN.
    Witell, Lars
    Linköping University, Department of Management and Engineering, Business Administration. Linköping University, Faculty of Arts and Sciences. Karlstad University, SWEDEN.
    Servitization in SME manufacturing firms: A one-way road2015In: 13th International Research Symposium on Service Excellence in Management, Shanghai, June 19-21, 2015, 2015, p. 965-968Conference paper (Refereed)
    Abstract [en]

    The importance for manufacturing firms to add services to their offerings has been asserted over and over again (Neu and Brown 2005). Adding services to product sales require manufacturing firms to develop other types of offerings such as maintenance services, hybrid offerings or integrated solutions. This implies using new and often unknown practices to be able to provide services. Previous research has focused on the benefits of servitization (Gebauer, Gustafsson, and Witell 2011), albeit in larger firms. Hence, similar research on Small and Medium sized Enterprises (SME) has been scarce. Furthermore, servitization as a unidirectional transition process can be questioned as researchers argue that manufacturing firms might offer different types of services simultaneously and might not have the intention to take the next step that a transition process suggests (Kowalkowski et al. 2015). Moreover, previous research shows that the step from offering after-sales services and repair to offering more advanced services, e.g. process-related services, is rather big. For those services different mindsets are required within the organization; more advanced services would require a service oriented mindset, whereas after-sales services only requires the firm to have a product oriented mindset (Löfberg 2014).

  • 7.
    Akre, Linnea
    et al.
    Linköping University, Department of Management and Engineering, Logistics & Quality Management.
    Wiksten, Eva
    Linköping University, Department of Management and Engineering, Logistics & Quality Management.
    Change of organizational structure and replenishment processes for increased customer service and profitability2016Independent thesis Advanced level (degree of Master (Two Years)), 20 credits / 30 HE creditsStudent thesis
    Abstract [en]

    This case study is based on Company XY's Paper division and aims to present a new organizational structure and best practices for the processes involved in replenishing. Furthermore, proposals for future actions to be executed by Company XY to increase the customer service and profitability will be proposed. The results of the study will be based on a thorough analysis done on the three mills' and eight sales offices' organizational structures and processes. The analysis has a supply chain management perspective with the aim of increasing the customer service and profitability of Company XY.

    Company XY is a world leader paper and board producing company with the Paper division having customers located worldwide and paper producing mills as well as board producing plants located in Europe. Company X and Company Y were two different companies that merged in 2005 which has led to there being three different virgin mills in the Company XY group. At the moment the three mills and eight sales offices all work in different ways and different systems which has led to sub-optimization of the resources available. To increase the customer service and profitability of the Paper division, which the mills and sales offices belong to, a project has started to increase agility, transparency and establish standardized processes.

    The study is of both a qualitative and quantitative character and is based on a literature study, observations, data and interviews conducted at Company XY. Processes regarding replenishing, information and forecasting at Company XY have been identified as areas where there is room for improvement. Problem areas of the organizational structure that Company XY have today have been identified.

    Company XY is recommended to adopt a hybrid virtual organizational structure to enable them to reach their goals of being agile, transparent and standardized. This structure will enable Company XY to utilize the knowledge of sales offices to be responsive while still having the central units macro view to enable visibility and therefore be able to divide the resources in a better manner than today. This structure, since it demands common practices, will make Company XY work according to standardized processes which in turn has the effect of reducing misalignment and duplication of work.

    It is concluded that a centralized unit will be responsible for generating standardized reports to be distributed to mill and sales offices before 2020. After the implementation of SAP this will no longer be part of the central unit's tasks since it will be done by the system, this will decrease the information sharing issues present today. Furthermore, it is concluded that this central unit will be responsible for the allocation distribution therefore preventing the sub optimization of allocation distributions. Moreover, it is suggested that all mills work with allocations to enable more reliable production cycles.

    Through standardizing the processes so that all the sales offices correct the forecasts on a weekly basis the forecast deviation average can be decreased to 2,45% from 4.98% therefore decreasing the wrongly produced products or non-produced products worth 23 239 042 € a year.

    It is recommended that the replenishing of service stocks should be done by the sales offices. Suggested effects will be stock out costs to be lowered by 26 686 € a year.

    By adopting the suggested structure and change of processes it is believed that Company XY can become more agile, transparent and standardized leading them to increase their profitability and customer service. 

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  • 8.
    Al Farra, Hussni
    Linköping University, Department of Management and Engineering, Logistics & Quality Management.
    Acceptance Tests – FAT & SAT: An Empirical Case Study of Utility Poles2016Independent thesis Advanced level (degree of Master (Two Years)), 80 credits / 120 HE creditsStudent thesis
    Abstract [en]

    The overall purpose of this project is to devise improved quality acceptance procedures to examine quality characteristics of utility poles at the factory of the supplier (FAT) and on-site upon receipt by the customer (SAT). To that end, the thesis draws upon available standards, literature, and industry practices regarding wood, fiberglass and steel poles. As far as the design of the research, a single case study of a major power company was chosen. Then, a data collection plan was developed in order to build upon the existing knowledge found in the literature, and upon the data that can be collected from three of the Company’s suppliers, in addition to the Technical Research Institute of Sweden (SP). Documents’ analysis, interviews, observations, and a survey were the tools of that plan. It was found that criteria, inspection and test methods of wood poles are all sufficiently covered in the standards and the literature; for wood is the most commonly used material for utility poles. Next, in coverage of research, are the steel poles; while there is currently no standard that covers fiberglass utility poles. Indeed, quality characteristics, criteria, and acceptance procedures can altogether form parts of a sustainable solution, as long as the quality is managed as a process whether at the Company’s end or at the fabrication sites; that is especially true if there is some form of backward partnership between the Company and its suppliers.

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  • 9.
    Andersson Hagiwara, Magnus
    et al.
    University of Borås, Sweden.
    Andersson Gare, Boel
    Jönköping University, Sweden.
    Elg, Mattias
    Linköping University, Department of Management and Engineering, Logistics & Quality Management. Linköping University, Faculty of Science & Engineering. Linköping University, HELIX Vinn Excellence Centre.
    Interrupted Time Series Versus Statistical Process Control in Quality Improvement Projects2016In: Journal of Nursing Care Quality, ISSN 1057-3631, E-ISSN 1550-5065, Vol. 31, no 1, p. E1-E8Article in journal (Refereed)
    Abstract [en]

    To measure the effect of quality improvement interventions, it is appropriate to use analysis methods that measure data over time. Examples of such methods include statistical process control analysis and interrupted time series with segmented regression analysis. This article compares the use of statistical process control analysis and interrupted time series with segmented regression analysis for evaluating the longitudinal effects of quality improvement interventions, using an example study on an evaluation of a computerized decision support system.

  • 10.
    Andersson, Moa
    et al.
    Linköping University, Department of Management and Engineering, Logistics & Quality Management.
    Krassow, Evelina
    Linköping University, Department of Management and Engineering, Logistics & Quality Management.
    Logistical consequences of rapid deliveries in omnichannel retailing: Investigating the impact of 15-minute deliveries on the demand management and order fulfilment process2023Independent thesis Advanced level (degree of Master (Two Years)), 20 credits / 30 HE creditsStudent thesis
    Abstract [en]

    The need for fast, flexible, and sustainable deliveries has become a key priority for companies as customers demand more convenience in their purchasing experience. Retailers have responded by developing their logistics into an omnichannel to meet these expectations, which has made the supply chain more complex. The following study has been conducted at The Company, a telecommunication company aiming to be competitive in the market with fast deliveries through its omnichannel. In 2015, The Company set the logistics vision of “Availability as The Competitive Advantage”, aiming for 15-minute deliveries of all physical products in Sweden. This study involved investigating the logistical consequences of realising 15-minute deliveries in an omnichannel company. Therefore, the purpose of this study was formulated: “The purpose is to investigate the logistical consequences for The Company if the logistics vision of 15-minute deliveries is realised.”

    Since The Company cannot provide 15-minute deliveries today, local inventory points must be added to the underlying warehouse structure, acting simultaneously as storage points and parcel boxes. Firstly, the study involved creating scenarios for The Company where the customer can reach any local inventory point within 15 minutes by bicycle. Four scenarios were designed realising 15-minute deliveries in Sweden, Östergötland County, Jönköping County, and Stockholm respectively. For all four scenarios the number of local inventory points, central- and satellite warehouses, stores, replenishment- and distribution flows were decided by semi-structured interviews with The Company. Furthermore, investigating the logistical consequences involved two supply chain business processes connected to demand and supply: the demand management- and order fulfilment process. The included activities in the demand management process were Plan Forecast, Collect Data, Forecast, Synchronization and Communication of Forecast, Measure Performance. In the order fulfilment process, activities included were Defining Requirements, Evaluation of Logistics Network, Order Fulfilment Plan, Process Order, Pick and Pack Order, and Transport and Delivery. 12 respondents from The Company were interviewed to analyse the current activities and the required activities in the four scenarios. The logistical consequences to bridge the gaps were found and investigated.

    In the two processes investigated, 14 logistical consequences were found, seven in the demand management process and seven in the order fulfilment process. The study’s result indicates that rapid deliveries imply the same logistical consequences regardless of geographical area and the number of local inventory points for The Company. Covering Sweden implies bigger gaps and consequences than solely covering a big city. Many of the logistical consequences address similar gaps and logistical consequences resulting in the two processes interfacing. Consequently, the logistical consequences were divided into three main categories: system, strategic, and operational. Despite the difference between the four scenarios, many of the respondents have expressed the challenging future ahead by offering 15-minute deliveries. To fulfil the logistics vision The Company must focus on the logistical consequences identified in this study. It will require major significant changes in The Company’s logistics system adding stores. However, the focus of the study lied in understanding the requirements of the demand management and order fulfilment processes within the designed scenarios. Moreover, The Company is recommended to prioritize these consequences and then actively address them. 

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  • 11.
    Andruetto, Claudia
    et al.
    KTH.
    Gillström, Henrik
    Linköping University, Department of Management and Engineering, Logistics & Quality Management. Linköping University, Faculty of Science & Engineering.
    Exploring receivers’ willingness to pay for value-added services in city logistics - A system dynamics perspective2024In: NOFOMA proceeding, 2024Conference paper (Other academic)
  • 12.
    Antonsson, Viktor
    et al.
    Linköping University, Department of Management and Engineering, Logistics & Quality Management.
    Ek, Johanna
    Linköping University, Department of Management and Engineering, Logistics & Quality Management.
    Transportkostnader i HKScans distribution: En utredning av vilka faktorer som driver transportkostnader och hur de kan påverkas2017Independent thesis Advanced level (degree of Master (Two Years)), 20 credits / 30 HE creditsStudent thesis
    Abstract [en]

    This report contains a case study of the company HKScan and focuses on their internal handling of transports to customers. As HKScan operates in a competitive industry with small margins, it is important that all money is used in the best way. An activity that costs money but rarely is investigated is the transportation since it is seen as a very operative activity. It has, however, been found that although different functions of a company are traditionally controlled separately, there are strong links between transports and functions such as sales, marketing, purchasing, finance, human resource management and production. The purpose of this study was therefore to investigate which factors that affect transport costs and provide suggestions on how transport costs can be reduced.

    The study of which factors that affect transport costs was carried out in several stages. First, factors mentioned in the theory were compiled and complemented by the factors that the Supply Chain department at HKScan believed could affect the cost. This resulted in a list of 18 possible influencing factors that were then demarcated depending on what HKScan measures and which was considered relevant to investigate. This demarcated list consisted of seven factors, which were then investigated using a multiple regression analysis. From this analysis, it could be mathematically proven that the parameters quantity, distance, weight per transport package, temperature, and the type of customer to which the transport went, affects the transport cost both at the shipping level and per transport package.

    After these drivers had been identified, interviews were held to investigate which departments have the greatest potential to influence them and, in the long run, affect transport costs. These interviews showed that it was primarily the sales and Supply Chain departments that affect the shipping costs, even though market and production have a more indirect impact.

    Finally, interviews were conducted with staff from the relevant departments to investigate how awareness and management of transport costs can be improved. This resulted in a large number of proposals where the most frequent one mentioned was a continuous follow-up on transport costs. This follow-up should point out which patterns in orders and shipments that gave rise to the higher cost. If this follow-up is to be done manually or by means of an automated tool, there are different views, but the staff feels that in order to reduce transport costs, they need increased awareness of what affects them.

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    Rapport
  • 13.
    Antony, Jiju
    et al.
    Heriot Watt University, Scotland.
    Setijono, Djoko
    University of Strathclyde, Scotland.
    Dahlgaard, Jens Jörn
    Linköping University, Department of Management and Engineering, Logistics & Quality Management. Linköping University, Faculty of Science & Engineering.
    Lean Six Sigma and Innovation - an exploratory study among UK organisations2016In: Total Quality Management and Business Excellence, ISSN 1478-3363, E-ISSN 1478-3371, Vol. 27, no 1-2, p. 124-140Article in journal (Refereed)
    Abstract [en]

    Although research has been carried out linking Total Quality Management and Innovation, it was found that there is a dearth of literature exploring the relationship between Lean Six Sigma (LSS) and Innovation. The purpose of this paper is to explore the link between LSS and Process/Product/Service Innovation. A number of interviews were carried out with 10 UK-based companies to explore how LSS and Process/Product/Service Innovation are linked. The interviewees (Six Sigma Black Belts and Master Black Belts) were carefully chosen to ensure that sound and valid conclusions could be derived from the investigation. Due to constraints of limited time, the number of people who participated in the study was relatively small. However, the authors argue that this study can provide a good foundation to various researchers and practitioners to further explore the nature of the relationship between one of the most popular business process improvement methodologies (LSS) and Process/Product/Service Innovation. Based on the interviews of 10 companies in the UK engaging with LSS initiatives, the authors found that LSS is commonly viewed as fostering Process/Product/Service Innovation, Incremental Innovation, or Innovation Capability. The authors also identify seven features specific to LSS that are likely to have significant influence on the above types of Innovation.

  • 14.
    Asplund, Amelia
    et al.
    Linköping University, Department of Management and Engineering, Logistics & Quality Management.
    Börjesson, Hanna
    Linköping University, Department of Management and Engineering, Logistics & Quality Management.
    Applicering av konceptet logistikplattform på en aktör inom byggvaruhandeln: En fallstudie på Kesko Sverige och organisationens centrallager2021Independent thesis Advanced level (degree of Master (Two Years)), 20 credits / 30 HE creditsStudent thesis
    Abstract [en]

    In a business environment which is becoming more and more globalized and with continually increasing customer requirements, companies are dealing with flexibility challenges. Customers want short lead times, a lot of customization and excellent service, everything while keeping prices low. Another dimension of complexity is added when large company groups make acquisitions of smaller companies, which means that the company group must ensure that these new acquisitions also can meet the customer's requirements to the same extent. 

    A solution to this problem can be found in the literature as the concept of a logistics platform. The concept describes a company working with a centralized resource base that serves all parts of the company at a decentralized level in order to meet the customer's requirements. Five building blocks of a logistics platform are central control, logistics concepts, physical structure, logistics processes and activities, and information systems (Abrahamsson, et al., 2003) 

    This study describes Kesko Sverige, which is a company primarily active in the construction and technical trade, with the brands K-Bygg, K-Rauta, Onninen and Mark & Infra. The problems described above are also found within Kesko, especially regarding acquisitions and the capacity of the central warehouse, which is a warehouse that serves all brands in Kesko Sverige. Therefore, the purpose of this study is to investigate how Kesko can use a logistics platform to serve the various brands and what the use is for the central warehouse in Pilängen. 

    The study primarily focuses on the logistical concepts and the physical structures within Kesko. The logistics concepts have been restricted to deal with the distribution concepts warehousing, continuous replenishment, vendor managed inventory, cross-docking and direct deliveries, and the physical structure has been restricted to handle location strategy, inventory strategy and transport strategy. 

    Based on Kesko's customer, supplier and product characteristics, the requirements for the logistics platform are discovered. Based on these characteristics and requirements, an ideal picture of Kesko's logistics platform in the form of distribution concepts and the physical structure is investigated. It is then investigated how Kesko currently is applying the distribution concepts and the physical structure. These two versions, the ideal state and the current state, are then compared in a so-called gap analysis where differences are investigated to discover where there are areas for improvement for Kesko to be considered working towards the concept of a logistics platform. 

    The analysis shows that Kesko is well on its way to what is considered important in the concept, but that the future places great demand on the central warehouse and its capacity. The 6 gaps that were identified between the ideal and current state and which were considered to affect the capacity of the central warehouse were 1) The use of cross-docking, 2) The e-commerce location and transport arrangements, 3) The physical structure for value-adding services, 4) K-Bygg's assortment at the central warehouse, 5) Onninen's assortment at the central warehouse and 6) The use of external part for seasonal storage. Based on these gaps, eight proposals were formulated regarding how Kesko can minimize these gaps and hence move towards the ideal state. The proposals showed that the central warehouse, in order to work as a resource base for Kesko in the future, probably needs an increase in the number of pallets and places in the automated picking machine, as well as an increased number of loading and unloading ports and an expansion of the unloading area. By making these changes the central warehouse will be better at serving the current brands and the warehouse will also be better prepared to serve future acquisitions. 

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  • 15. Bahr, Withold
    et al.
    Kalaitzi, Dimitra
    Sandberg, Erik
    Linköping University, Department of Management and Engineering, Logistics & Quality Management. Linköping University, Faculty of Science & Engineering.
    Huge Brodin, Maria
    Sweeney, Edward
    Oettmeier, Katrin
    Practitioner perspectives on supply chain management and logistics: the European study2023Conference paper (Other academic)
  • 16.
    Barrdahl, Adam
    et al.
    Linköping University, Department of Management and Engineering, Logistics & Quality Management.
    Adolfson, Simon
    Linköping University, Department of Management and Engineering, Logistics & Quality Management.
    Reducering av kapitalbindning genom förändrad lagerstyrning: En studie på Husqvarna Group med fokus på inköp från avlägsna leverantörer2018Independent thesis Advanced level (degree of Master (Two Years)), 20 credits / 30 HE creditsStudent thesis
    Abstract [en]

    The study was conducted during the spring -18 as a graduate work at Husqvarna Group towards the company's purchasing department. The authors study the master’s program Logistics as part of their MSc in Engineering at Linköping University. 

    The main subjects of the study are purchasing and inventory management, focusing on the latter part and intended to reduce capital tied up without increasing overall costs through a change. Security stock, order quantities and consignment storage were the three key areas investigated and four different scenarios were created within these. In addition to cost and tied up capital, the scenarios were also evaluated according to how they affected the flexibility of Husqvarna. The two scenarios investigated in security stock were the service level method Scenario 1 - SERV1 and Scenario 2 - Percentage of demand during lead time. Within order quantities, a scenario based on economic order quantity, Scenario 3 - EOK, was investigated. Qualitatively, a consignment inventory was also investigated through Scenario 4 - Consignment storage

    Interviews and information from the company's business systems have been the key sources of information for the study, where the safety stock and order quantity changes were quantitatively evaluated and consignment storage qualitatively. The study has focused on two remote suppliers located in Asia. 

    The study found that using the SERV1 service-level methodology reduces the company's tied up capital by 13.6% and total costs by 15.9%, with the additional effect of a higher and more even service level for the entire product range. Also, deciding the order quantities by using economic order quantity resulted in a reduction of 9,8% in capital tied up and a marginal decrease in total costs. The percentage changes are in relation to the current situation and the costs which change in connection with the introduction of the scenarios are included. A consignment storage will reduce capital tied up, but the costs would probably increase in the transition from the present. In this scenario, it is important to evaluate the profit of decreasing tied up capital to the increased costs. Scenario 2 - Percentage of demand during the lead time was not considered to give a sufficiently good result and is for that reason not worth for Husqvarna to move forward with. 

    The conclusion of the study is that Husqvarna Group should dimension its security stocks and review its order quantities for the existing articles according to the recommended methods. They should also focus on determining the order quantity when starting to buy new articles. Consignment storage should be further investigated on the basis of difficulties to quantitatively investigate costs. The result of the study can be used for both remote and nearby suppliers and is therefore considered to be generalizable for all Husqvarna products and also for other companies.

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  • 17.
    Bartfai, Aniko
    et al.
    Karolinska Inst, Sweden; Danderyd Hosp, Sweden.
    Elg, Mattias
    Linköping University, Department of Management and Engineering, Logistics & Quality Management. Linköping University, Faculty of Science & Engineering.
    Schult, Marie-Louise
    Karolinska Inst, Sweden; Danderyd Hosp, Sweden.
    Markovic, Gabriela
    Karolinska Inst, Sweden; Danderyd Hosp, Sweden.
    Predicting Outcome for Early Attention Training After Acquired Brain Injury2022In: Frontiers in Human Neuroscience, E-ISSN 1662-5161, Vol. 16, article id 767276Article in journal (Refereed)
    Abstract [en]

    BackgroundThe training of impaired attention after acquired brain injury is central for successful reintegration in daily living, social, and working life. Using statistical process control, we found different improvement trajectories following attention training in a group of relatively homogeneous patients early after acquired brain injury (ABI). ObjectiveTo examine the contribution of pre-injury factors and clinical characteristics to differences in outcome after early attention training. Materials and MethodsData collected in a clinical trial comparing systematic attention training (APT) with activity-based attention training (ABAT) early after brain injury were reanalyzed. ResultsStroke patients (p = 0.004) with unifocal (p = 0.002) and right hemisphere lesions (p = 0.045), and those with higher mental flexibility (TMT 4) (p = 0.048) benefitted most from APT training. Cognitive reserve (p = 0.030) was associated with CHANGE and APT as the sole pre-injury factor. For TBI patients, there was no statistical difference between the two treatments. ConclusionOur study identifies indiscernible factors predicting improvement after early attention training. APT is beneficial for patients with right-hemispheric stroke in an early recovery phase. Knowledge of prognostic factors, including the level of attention deficit, diagnosis, and injury characteristics, is vital to maximizing the efficiency of resource allocation and the effectiveness of rehabilitative interventions to enhance outcomes following stroke and TBI.

  • 18.
    Bengtsson, Linn
    et al.
    Linköping University, Department of Management and Engineering, Logistics & Quality Management.
    Gimbro Nielsen, Sara
    Linköping University, Department of Management and Engineering, Logistics & Quality Management.
    Designing a framework of KPIs to measure and evaluate electric road freight: A qualitative study of the market perspectives2022Independent thesis Advanced level (degree of Master (Two Years)), 20 credits / 30 HE creditsStudent thesis
    Abstract [en]

    The electrification of the road freight sector has been visible in society during the last couple of years, where several companies have started to o↵er electric solutions. Further, this is due to an increased awareness of the negative impact of transport on the environment. However, Key Per- formance Indicators (KPIs) for evaluation and benchmarking have not kept up with the transition, creating a problem for new electric solutions to be communicated and understood. 

    The following study has been conducted with a Partner Company, which is a Swedish company that currently o↵ers electric transport. The Partner Company experiences a knowledge gap regarding which KPIs transport buyers follow up, whereas they want to know which KPIs are demanded when going electric. Therefore, a framework of KPIs could facilitate communication between stakeholders on the market and, with some adjustments, also be tailored to fit the Partner Company’s business. The purpose of the study is thus to design a framework of KPIs to measure and evaluate electric road freight and further adjust the framework to Partner Company. Developing a framework of KPIs requires structuring the constituent parameters to ease usability and practical applicability. The literature highlights that designing a framework can be done by determining KPIs, character- istics of the KPIs, and an appropriate categorization. Therefore, literature was studied regarding transport, KPIs, and processes of developing frameworks of KPIs. Together with the literature and the background, the process developed further acted as a basis for developing the study’s three Research Questions, aiming to ease answering the study’s overall purpose. The first Research Question is based on understanding traditional, fossil-driven road freight. The second Research Question aims to design a framework connected to electric road freight. When answering these questions, empirical data consisted of semi-structured interviews with transport buyers, transport providers, associated organizations, OEMs, and internal interviews at the Partner Company. The data collected was further analyzed to enable answering the Research Questions. Furthermore, the third Research Question intended to adjust the framework to fit the Partner Company, where a workshop with the Partner Company acted as empirical input and, together with an analysis of answers, further answered the last Research Question. 

    The framework developed was designed to facilitate communication between transport providers and transport buyers. Therefore, it was essential to capture transport buyers’ concerns, level of knowledge, and maturity regarding electric road freight and match the needs with the transport provider’s o↵ers. 

    After analyzing empirical data validated by literature, a cross-functional categorization of the framework could be made. KPIs were selected and assigned in the constituent categories of De- livery service, Costs, Operational electric, Planning and optimization, and Environmental impact. Furthermore, several characteristics were applied to each of the included KPIs, where important characteristics are; based on data, traceable, transparent, and market-oriented. In order to meet the study’s purpose, the framework was further adjusted to the Partner Company. The adjusted framework created a clear structure to facilitate when the Partner Company communicates KPIs with transport buyers. Several KPIs are recommended to be raised to solely build trust during the sales process. Other, more operational KPIs should be used by existing customers when following up the transport activity, and some KPIs should be written when the Partner Company contracts with new customers. In conclusion, the study’s purpose was achieved, as the framework developed is considered to facilitate the measuring and evaluation of electric road freight. The generalizability of the framework enables stakeholders in the market to further apply it within their businesses. The framework reduces the knowledge gap and increases communicability for improved benchmarking. Further, as the framework can act as a standard, the understanding of electric road freight can increase, something the study’s problematization was intended to facilitate. 

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  • 19.
    Berglund, Martina
    et al.
    Linköping University, Department of Management and Engineering, Logistics & Quality Management. Linköping University, Faculty of Science & Engineering.
    Andersson, Torbjörn
    Linköping University, Department of Management and Engineering, Machine Design. Linköping University, Faculty of Science & Engineering.
    Hedbrant, Johan
    Linköping University, Department of Management and Engineering, Applied Thermodynamics and Fluid Mechanics. Linköping University, Faculty of Science & Engineering.
    Pavlasevic, Vanja
    Linköping University, Department of Management and Engineering, Machine Design. Linköping University, Faculty of Science & Engineering.
    Stålhand, Jonas
    Linköping University, Department of Management and Engineering, Solid Mechanics. Linköping University, Faculty of Science & Engineering.
    Understanding the user beyond ‘common sense’ – teaching Product Ergonomics to design engineering students2015In: Proceedings 19th Triennial Congress of the IEA, International Ergonomics Association , 2015Conference paper (Refereed)
    Abstract [en]

    Multidisciplinary frameworks are needed to develop products that fit the human. Ergonomics is a multifaceted field that encompasses physical, cognitive and organizational aspects, and it is therefore a suitable subject to be taught to design engineering students.

    The objective of this paper was to describe and reflect upon how a systems perspective on Ergonomics is developed and conveyed in a course in Product Ergonomics to engineering students at the Design and Product Development (DPD) programme at Linköping University, Sweden. The paper is based on the authors’ experiences from teaching the course in Product Ergonomicsas well ason 52 students’ written reflections about their view on Ergonomics before and after taking the course.

    Means and ideas for teaching Ergonomics with a systems perspective included organizing a theoretical introduction into weekly themes and thereafter integrating and applying these themes in a product concept project under supervision of a multidisciplinary teacher team.

    The paper also reflects on how the systems perspective of Ergonomics is planned for and realized in the intended, implemented and attained curriculum.

  • 20.
    Berglund, Martina
    et al.
    Linköping University, Department of Management and Engineering, Logistics & Quality Management. Linköping University, Faculty of Science & Engineering. Linköping University, HELIX Competence Centre.
    Elg, Mattias
    Linköping University, Department of Management and Engineering, Logistics & Quality Management. Linköping University, Faculty of Science & Engineering. Linköping University, HELIX Competence Centre.
    Kock, Henrik
    Linköping University, Department of Behavioural Sciences and Learning, Education and Sociology. Linköping University, Faculty of Arts and Sciences. Linköping University, HELIX Competence Centre.
    Tillmar, Malin
    Linköping University, Department of Management and Engineering, Business Administration. Linköping University, Faculty of Arts and Sciences. Linköping University, HELIX Competence Centre.
    Wallo, Andreas
    Linköping University, Department of Behavioural Sciences and Learning, Education and Sociology. Linköping University, Faculty of Arts and Sciences. Linköping University, HELIX Competence Centre.
    HELIX Competence Centre – Knowledge for Sustainable Working Life2017Conference paper (Other academic)
    Abstract [en]

    The purpose of this paper is to describe HELIX Competence Centre at Linköping University and its work to contribute to sustainable working life. Research in HELIX Competence Centre is based on an interactive approach between researchers from different disciplines and partner organizations, including industrial organizations, public organizations, labour market organizations, and civil society organizations. The research programme includes four research themes: 1) Sustainable development processes in industrial production systems; 2) Growth and development in small enterprises; 3) Sustainable, innovative, and coordinated health and welfare processes; and 4) Diversity and inclusion in working life. Other activities include seminars and partnership meetings with different topics and a yearly HELIX day. The research and activities led by HELIX Competence Centre constitute an approach to integrate social and economic sustainability, produce scientific knowledge, and add value to practice in the partner organizations.

  • 21.
    Berglund, Martina
    et al.
    Linköping University, Department of Management and Engineering, Logistics & Quality Management. Linköping University, Faculty of Science & Engineering. Linköping University, HELIX Competence Centre.
    Harlin, Ulrika
    Linköping University, HELIX Competence Centre. RISE Research Institutes of Sweden, Sweden.
    Elg, Mattias
    Linköping University, Department of Management and Engineering, Logistics & Quality Management. Linköping University, Faculty of Science & Engineering. Linköping University, HELIX Competence Centre.
    Wallo, Andreas
    Linköping University, Department of Behavioural Sciences and Learning, Education and Sociology. Linköping University, Faculty of Arts and Sciences. Linköping University, HELIX Competence Centre.
    Scaling up and scaling down: Improvisational handling of critical work practices during the COVID-19 pandemic2024In: Management Learning, ISSN 1350-5076, E-ISSN 1461-7307, Vol. 55, no 2, p. 305-328Article in journal (Refereed)
    Abstract [en]

    The aim of this article is to explore improvisational handling of critical work practices during the COVID-19 pandemic and interpret these practices from a learning perspective. Based on an interview study with representatives of private, public and intermediary organisations, the study identified three different types of improvisational handling as responses to the pandemic crisis involving ‘scaling up’ and ‘scaling down’ critical work practices. By ‘scaling up’ and ‘scaling down’, we refer to practices for which, due to the pandemic, it has been imperative to urgently scale up an existing operational process or develop a new process, and alternatively extensively scale down or cease an existing process. The types of improvisational handling differed depending on the discretion of involved actors in terms of the extent to which the tasks, methods and/or results were given beforehand. These types of improvisational handling resulted in temporary solutions that may become permanent after the pandemic. The framework and model proposed in the article can be used as a tool to analyse and learn from the changes in work practices that have been set in motion during the pandemic. Such learning may improve the ability to cope with future extensive crises and other rapid change situations.

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  • 22.
    Berglund, Martina
    et al.
    Linköping University, Department of Management and Engineering, Logistics & Quality Management. Linköping University, Faculty of Science & Engineering. Linköping University, HELIX Competence Centre.
    Harlin, Ulrika
    RISE Res Inst Sweden, Sweden.
    Safsten, Kristina
    Jonkoping Univ, Sweden.
    Interactive research in production start-up-application and outcomes2020In: Journal of Manufacturing Technology Management, ISSN 1741-038X, E-ISSN 1758-7786, Vol. 31, no 8, p. 1561-1581Article in journal (Refereed)
    Abstract [en]

    Purpose The purpose of this paper is to reflect on interactive research as a means to create relevant knowledge in the domain of operations management in general and specifically in the context of production start-up. Design/methodology/approach The reflection on the use of interactive research in production start-ups was based on a study of two completed interactive research projects. The lens for reflection was a framework including context, quality of relationship, quality of the research process itself and outcomes. Findings The context was industrial manufacturing companies in Sweden, with different kind of challenges related to production start-ups, such as collaboration between involved functions and suppliers, competence development and work routines. Indicators of the quality of relationship between researchers and practitioners were initiated development activities and new collaboration between functions, within the company, between companies and in supply chains. The reflection of the quality of the research process itself was based on an interactive research process including four iterative steps with regular follow-ups allowing joint practitioner and researcher reflection on the progress. Identified outcomes included increased awareness and competence on how to deal with production start-ups, improvements of communication, work procedures and structures, better use of competences, increased cross-functional dialogue and cultural understanding. Practical implications - Implications for practitioners are the possibilities for knowledge creation through interactive collaboration in research projects enabling exchange between researchers from complementary fields and other companies dealing with production start-ups. Originality/value The interactive research approach enables joint knowledge creation in a fast-changing context such as production start-ups as well as value-adding results both for practitioners in industry and for academia.

  • 23.
    Berglund, Martina
    et al.
    Linköping University, Department of Management and Engineering, Logistics & Quality Management. Linköping University, Faculty of Science & Engineering. Linköping University, HELIX Competence Centre.
    Karltun, Anette
    Avdelningen för logistik och verksamhetsledning, Tekniska Högskolan i Jönköping.
    Eklund, Jörgen
    KTH Royal Institute of Technology.
    Karltun, Johan
    Avdelningen för logistik och verksamhetsledning , Tekniska Högskolan i Jönköping.
    HTO - a concept of humans, technology and organisation in interaction2020Report (Other academic)
    Abstract [en]

    Working life of today faces challenges. There is a fast pace in technical and organisational development and continual demands for increased performance. In order to manage the increasing complexity in work systems, there is a need to take a holistic view on operations. One such view is the systems concept of Humans, Technology and Organisation (HTO). The aim of this report is to describe the HTO concept, how it was developed, and how it can be used to develop work and work systems, understand humans at work, and understand contributing factors to organisational performance and individual well-being. The core of the HTO model is human work activity and how it is carried out within a work system consisting of humans, technology and the organisation. Focussing on human work activity generates knowledge about work conditions, needed competences and collective interaction, but also understanding about outcomes of the activities – the systems performance. H, the Humans in the work system, can be understood from different perspectives, for example as biological systems, information processing systems, individuals with unique personal traits and experiences, or as members of social groups. The H can thus in itself be regarded as a sub-system within HTO. In a similar way, T, Technology, includes several facets, such as tangible tools and machinery, intangible IT systems and software, and environmental characteristics that are technologically designed. The same applies for O, Organisation, consisting of both formal aspects (e.g. written work instructions and follow-up systems) and informal aspects (e.g. organisational culture and informal work practice). Applying HTO in practice generates several types of outcomes: 1) HTO to design products shows that it can be beneficial for productivity, quality and individual safety; 2) HTO to analyse and understand complex work may shed light on complex work in practice, the influences between the individual and the work system, and gaps between prescribed, standard work and how it is carried out in practice; 3) HTO to understand safety shows that it is achieved through systems thinking, thus technology needs to be designed to match human capabilities, and HTO barriers should be in place to prevent accidents; and 4) HTO to improve health and productivity may result in workplace redesign, increased individual well-being and business productivity. HTO has several uses, such as a theoretical framework, an analytical tool, and a method for a holistic view on human work, but also as a tool for visualisation and design. 

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  • 24.
    Berglund, Martina
    et al.
    Linköping University, Department of Management and Engineering, Logistics & Quality Management. Linköping University, Faculty of Science & Engineering.
    Pavlasevic, Vanja
    Linköping University, Department of Management and Engineering, Machine Design. Linköping University, Faculty of Science & Engineering.
    Andersson, Torbjörn
    Linköping University, Department of Management and Engineering, Machine Design. Linköping University, Faculty of Science & Engineering.
    Hedbrant, Johan
    Linköping University, Department of Management and Engineering, Applied Thermodynamics and Fluid Mechanics. Linköping University, Faculty of Science & Engineering.
    Stålhand, Jonas
    Linköping University, Department of Management and Engineering, Solid Mechanics. Linköping University, Faculty of Science & Engineering.
    Theme-based assessment of education in design and product development2014In: Proceedings of the 10th International CDIO Conference, Universitat Politècnica de Catalunya, 2014Conference paper (Other academic)
    Abstract [en]

    One fundamental challenge in choosing an examination form to assess student achievements is to find an examination which, both encourages students to continuously elaborate the course content and constitutes a learning process itself. The objective of this paper is to share and reflect on the development and implementation of a new theme-based examination in a six credit course in Product Ergonomics given in the engineering programme Design and Product Development at Linköping University, Sweden. The course runs during four months and has two parts: one theoretical and one applied. The former focuses on theoretical ergonomic topics, models and methods while the latter is a project aiming at consolidating the students’ understanding of the theory by implementing the knowledge in a product development case. To encourage the students to adapt a deep learning approach, the traditional written mid-term exam for the theoretical part was abandoned and another concept developed. In the new concept, the theoretical part was split onto six weekly themes. Each theme was introduced at the beginning of the week by high-lighting main theories and models followed by a group-work assignment to be elaborated on by the students during the week. The theme was examined at the end of the week through a short written exam and a seminar to discuss and reflect upon the theme. From a student perspective, the positive outcome of the theme-based examination was peer learning and a more active learning style. The students appreciated the theme-based structure of the course. Occasionally, some students commented that weekly examinations could be perceived as stressful. The teachers perceived the students to be more acquainted with ergonomics theory and methods which increased the quality of the course project. The reported theme-based assessment is one example of implementing among others the CDIO syllabus parts 2.2 and 3.1and CDIO standards 8 and 11.

  • 25.
    Berglund, Martina
    et al.
    Linköping University, Department of Management and Engineering, Logistics & Quality Management. Linköping University, Faculty of Science & Engineering. Linköping University, HELIX Competence Centre.
    Smeds, Magdalena
    Linköping University, Department of Management and Engineering, Logistics & Quality Management. Linköping University, Faculty of Science & Engineering. Linköping University, HELIX Competence Centre.
    Wangwacharakul, Promporn
    Linköping University, Department of Management and Engineering, Logistics & Quality Management. Linköping University, Faculty of Science & Engineering.
    Martin, Jason
    Linköping University, Department of Management and Engineering, Logistics & Quality Management. Linköping University, Faculty of Science & Engineering. Linköping University, HELIX Competence Centre.
    Quality and equality?: A gender perspective on quality management research2019In: Proceedings of the 22nd QMOD-ICQSS Conference 2019: Leadership Strategies for Quality, Sustainability and Innovation in the 4th Industrial Revolution / [ed] Su Mi Dahlgaard-Park, Jens J. Dahlgaard, 2019Conference paper (Other academic)
    Abstract [en]

    Purpose: The aim of this paper is twofold, to investigate the representatio n of female researchers in QMOD publications and to describe in what way a gender perspective has beenapplied within QMOD publications.

    Design/Methodology/Approach: The paper is based on a literature review an d analysis ofthe papers in the QMOD proceedings for ever y other year from 2012 to 2018. After excluding papers where gender could not be identified for the first or second author, the final sampleincluded 555 papers. The papers were analysed with respect to gender in authorship, nationality, type of paper, QM research area, domain and gender perspective. Analysis of quantitative data was made with SPSS and Chi square testing. The papers with a gender perspective were further categorized through qualitativ e content analysis.

    Findings: The quantitative analysis showed that gender representation of first authors were 43.2% female and 56.8% male. Males accounted for most of the single authored papers (61%). The most common research areas and domains differed between genders. Female studied lean and research on employee and student related areas and the domains education and health care to a greater extent than males. Males, to a greater extent studied quality management in general and reliability and safety related topics and the domain manufacturing. Eighteen papers with a gender perspective were identified. These originated from 13 different countries and there were equal number of female and male first authors . A major topic was customer or user focus in pr oduct or service development with a dominance of papers focusing on the service sector.

    Practical implications: For researchers the results of the study demonstrate that there is stilla general need to increase the awareness of gender issues in QM research, both in terms of ensuring that ge nder issues are integrated in research projects and that any gender is not underrepresented in specific research roles. In product development there may also be a nuntapped potential in further quality development of products and services by focusing more on gender.

    Originality/Value of paper: There are no similar studies within the QM field. Gender is an area receiving increased interest within academia in terms of reques ts from research funding and increased awareness in higher education. The study shows that t here is a need for increased attention on gender issues within QM research.

  • 26.
    Bergvall, Jacob
    et al.
    Linköping University, Department of Management and Engineering, Logistics & Quality Management. Linköping University, Faculty of Science & Engineering.
    Johansson, Henrik
    Linköping University, Department of Management and Engineering, Logistics & Quality Management. Linköping University, Faculty of Science & Engineering.
    För- och nackdelar med varuförsörjning via lokala mikroterminaler: En studie av köpcentrum i Linköping och Norrköping2015Independent thesis Advanced level (degree of Master (Two Years)), 20 credits / 30 HE creditsStudent thesis
    Abstract [sv]

    I takt med att världens städer blir allt mer tätbefolkade ökar behovet av varor i städerna. Varutransporter inom tätbebyggda områden för med sig många problem, så som luftföroreningar, buller och trängsel, men är vitala för städernas överlevnad. En av åtgärderna som föreslås i litteraturen för att minska dessa problem kallas lokal mikroterminal (LMT), som är en logistisk anläggning i utkanten av ett tätbebyggt område där varor konsolideras innan de levereras till mottagare inom det tätbebyggda området. Lokala mikroter- minaler har stor potential till att minska den miljöpåverkan som varutrans- porter i tätbebyggda områden för med sig, men de är ändå sällsynta.

    Studiens syfte var att ”identifiera potentiella för- och nackdelar, ur ett ekonomiskt, ekologiskt och socialt perspektiv, med att styra varuflödet till köp- centrum i Linköping och Norrköping via lokala mikroterminaler”. Efter lit- teratursökningen stod det klart att ur de ekologiska och sociala hållbarhets- dimensionerna hade flera fördelar med LMT:er identifierats och uppmätts. Fördelarna i dessa två dimensioner uppnås genom att varutransporten utförs effektivare om en lokal mikroterminal används. Eftersom LMT:n även har en driftskostnad så har många LMT:er dock lagts ner på grund av att de blev för dyra. Studien fokuserades därför på det ekonomiska perspektivet. Ifall fler möjliga ekonomiska fördelar med LMT:er identifierades skulle det öka sannolikheten att fler lönsamma LMT:er kan införas.

    Valet av aktörsperspektiv preciserades ytterligare genom att studien fo- kuserades på butiker och hur de påverkas av ett införande av en LMT. Den mest centrala utgångspunkten var hur personalens butikslogistiska (Kotzab & Teller, 2005) arbetsuppgifter påverkade deras möjlighet att erbjuda så bra service som möjligt och ifall en LMT kan motverka eventuella butikslogis- tiska problem hos butikerna. De butikslogistiska aktiviteter som undersök- tes var leveransmottagning, uppackning, prismärkning, larmning samt skräp- hantering/återvinning. Dessutom undersöktes butikernas behov av ett större lagringsutrymme. Studiens frågeställningar besvarades med hjälp av 51 semi- strukturerade intervjuer hos butiker i köpcentrum i Linköping och Norrkö- ping, samt till en viss del med hjälp av litteraturen.

    Den största potentialen till ekonomiska fördelar för butikerna identifiera- des som möjligheten till att få alla leveranser tidigt under dagen och möjlig- heten till att kunna utnyttja LMT:n som en lagringspunkt. 75 % av butikerna angav antingen butikslogistiska aktiviteter eller lagring som ett problem och därmed bör en stor andel av butikerna ha någon form av intresse för vad en LMT kan erbjuda. För att uppnå dessa ekonomiska fördelar är det därför viktigt att en LMT kan erbjuda ett stort antal tilläggstjänster. 

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  • 27.
    Björklund, Maria
    Linköping University, Department of Management and Engineering, Logistics & Quality Management. Linköping University, Faculty of Science & Engineering.
    Hållbar logistik: Hur skapas innovation och lönsamhet?2016In: Supply chain effect, no 1, p. 10-12Article in journal (Other academic)
  • 28.
    Björklund, Maria
    Linköping University, Department of Management and Engineering, Logistics & Quality Management. Linköping University, Faculty of Science & Engineering.
    Hållbar logistik, hur skapas innovation och lönsamhet2016In: Supply chain effect, no 1, p. 10-12Article in journal (Other (popular science, discussion, etc.))
  • 29.
    Björklund, Maria
    Linköping University, Department of Management and Engineering, Logistics & Quality Management. Linköping University, Faculty of Science & Engineering.
    Hållbara logistiksystem2023 (ed. 3)Book (Other academic)
    Abstract [sv]

    Hållbara logistiksystem beskriver hur hållbar logistik skapas och utvecklas. Boken är utformad med kurser vid högskolor, universitet eller annan eftergymnasial utbildning i åtanke och kan antingen användas som kurslitteratur i det specifika ämnet eller som komplement i generella logistikkurser...[Bokinfo]

  • 30.
    Björklund, Maria
    Linköping University, Department of Management and Engineering, Logistics & Quality Management. Linköping University, Faculty of Science & Engineering.
    Konsten att arbeta och skriva vetenskapligt: vägledning till dig som går på gymnasiet2019 (ed. 1)Book (Other academic)
    Abstract [sv]

    Vägledning till dig som går på gymnasiet

    Det ställs allt högre krav på vetenskaplighet i de uppsatser som skrivs på gymnasiet. Här får eleverna all hjälp de behöver för att kunna genomföra en enklare forskningsuppgift och skriva en vetenskaplig text eller uppsats om resultatet.

    ELEVPAKET– DIGITALT LÄROMEDEL OCH TRYCKT BOK

    Allt ingår. Det blir så mycket bättre om eleverna kan använda både dator och penna.

    DIGITALT LÄROMEDEL

    Den interaktiva elevboken är inläst med autentiskt tal och textföljning.

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  • 31.
    Björklund, Maria
    Linköping University, Department of Management and Engineering, Logistics & Quality Management. Linköping University, Faculty of Science & Engineering.
    Logistics decision levels, activities and sustainability focus among swedish retailers2015In: Book of proceedings, 2015Conference paper (Other academic)
  • 32.
    Björklund, Maria
    Linköping University, Department of Management and Engineering, Logistics & Quality Management. Linköping University, Faculty of Science & Engineering.
    Sustainable logistics business cases2017In: Book of abstract, 2017Conference paper (Other academic)
  • 33.
    Björklund, Maria
    et al.
    Linköping University, Department of Management and Engineering, Logistics & Quality Management. Linköping University, Faculty of Science & Engineering.
    Abrahamsson, Mats
    What constitute a functioning business model for urban consolidation centres?2015Conference paper (Refereed)
  • 34.
    Björklund, Maria
    et al.
    Linköping University, Department of Management and Engineering, Logistics & Quality Management. Linköping University, Faculty of Science & Engineering.
    Abrahamsson, Mats
    Linköping University, Department of Management and Engineering, Logistics & Quality Management. Linköping University, Faculty of Science & Engineering.
    Johansson, Henrik
    Linköping University, Department of Management and Engineering, Logistics & Quality Management. Linköping University, Faculty of Science & Engineering.
    Critical factors for viable business models for urban consolidation centres2017In: Research in Transportation Economics, ISSN 0739-8859, E-ISSN 1875-7979, Vol. 64, p. 36-47Article in journal (Refereed)
    Abstract [en]

    Abstract Although urban consolidation centres (UCC) worldwide have improved urban freight distribution and reduced externalities, other UCC initiatives have not materialised due to problems such as for example, business model limitations. All the same, researchers have rarely described business model components relevant to city logistics. In response, the purpose of this article is to analyse critical factors for viable business models of city logistics initiatives involving UCCs. Following an extensive literature review and multiple-case study of five initiatives with UCCs, we identified seven critical factors of viable city logistics business models: the ability to scale up and down the UCC solution; an ability to continuously develop and adapt to a dynamic environment; the important entrepreneurial role of the initiator as well; the acknowledgment of society; ability to innovate new services; logistics and supply chain management competence; and the ability to take full advantage of advanced IT. All seven factors describe continuously redeveloped business models seeking to seize new and unexpected opportunities, yet also indicate that city logistics systems require local authorities and municipalities to act as initiators, enablers, and customers. The models also underscore differences between purely commercial and purely municipal city logistics initiatives.

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  • 35.
    Björklund, Maria
    et al.
    Linköping University, Department of Management and Engineering, Logistics & Quality Management. Linköping University, Faculty of Science & Engineering.
    Forslund, Helena
    Linnaeus University, Växjö, Sweden.
    A framework for classifying sustainable logistics innovation2018In: Logistics research, ISSN 1865-035X, Vol. 11, no 1, p. 1-12Article in journal (Refereed)
    Abstract [en]

    Researchers and practitioners alike need support in the challenges to develop sustainable logistics, and one cannot afford to have a limited view of what constitutes sustainable logistics innovation (SLI). In order to inspire researchers and practitioners to expand their mindset when addressing sustainable logistics, the purpose of this paper is to develop a framework for classifying sustainable logistics innovations, and by classifying some SLIs evaluating the applicability of the framework. The study is based on a literature review within logistics innovation, sustainable innovation, and sustainable logistics innovation, resulting in a framework. It contains three areas: softness, extent of change and scope, which in turn contain nine dimensions. Interviews in three retailers acting in Sweden were conducted. SLIs were illustrated and classified in the framework. By moving outside how research so far has studied SLIs, examples of SLIs in logistics activities other than transport were identified, in forms aside from technological solutions, and in industries outside of logistics service providers. It was found that it was possible to classify SLIs in all dimensions, with some difficulties in extent of change in output, which also shows the applicability of the framework. Using the framework, SLIs can be understood in a more concrete and applicable way, which can inspire practitioners to develop and expand their efforts towards sustainable logistics. Therefore the study has implications for research, practice and society. Several suggestions for future research are presented.

  • 36.
    Björklund, Maria
    et al.
    Linköping University, Department of Management and Engineering, Logistics & Quality Management. Linköping University, Faculty of Science & Engineering.
    Forslund, Helena
    Linnaeus University, Växjö, Sweden.
    Challenges adressed by Swedish Third-Party Providers: Conducting sustainable Logistics Business Cases2019In: Sustainability, E-ISSN 2071-1050, Vol. 11, no 9, p. 1-19, article id 475002Article in journal (Refereed)
    Abstract [en]

    The sustainable logistics business case (SLBC) provides underlying argumentation to convince decision makers to approve initiatives within sustainable logistics. Little knowledge exists on how companies conduct SLBCs or the challenges that need to be addressed. The purpose of this paper is to explore how companies conduct SLBCs, to increase the understanding of how perceived challenges can be addressed. Potential challenges were identified in literature on business cases models in general and sustainable logistics business cases. As third-party logistics providers (3PL) are big contributors to emissions and often are responsible for designing logistics setups, they were focused in the empirical study. How SLBC were conducted was investigated based on interviews with managers responsible for conducting SLBCs and the responses triangulated with information derived from actual business cases. Despite the careful selection of 3PLs well ahead within the area, few challenges were perceived by the studied companies. This does not imply that challenges do not exist but can rather be described as a consequence of their pragmatic and inward-looking perspective. Examples of how to address challenges are provided. The compiled list of SLBC challenges provides an overview that was missing in literature. 

  • 37.
    Björklund, Maria
    et al.
    Linköping University, Department of Management and Engineering, Logistics & Quality Management. Linköping University, Faculty of Science & Engineering.
    Forslund, Helena
    Linnaeus Univ, Sweden.
    Exploring the sustainable logistics innovation process2018In: Industrial management & data systems, ISSN 0263-5577, E-ISSN 1758-5783, Vol. 118, no 1, p. 204-217Article in journal (Refereed)
    Abstract [en]

    Purpose - The development of more sustainable logistics calls for innovative thinking. In order to accelerate the development in the field, there is a need for increased understanding of the process behind successful implementation of sustainable logistics innovations (SLI). The purpose of this paper is to explore the SLI process, in order to identify critical factors, challenges as well as actors involved. Design/methodology/approach - A multiple-case study in six Swedish retailers and logistics service providers (LSPs), successful in SLI implementations, was conducted. Both within-case and cross-case analyses were applied. Findings - The SLI process consists of five phases. The positive relationship between formalisation and SLI success is supported. Critical activities and challenges not known from literature were found in each phase. Examples are the use of logistics and customer KPIs, quickness, developing simple concepts, using a sustainability business case template and selecting where to test SLIs. Some phases are involving many internal and external actors, while others involve few internal actors. Customers are not particularly involved, and retailers involve their LSP suppliers. Research limitations/implications - This study addresses the lack of empirical research in logistics innovation and has bridged the gap of innovation studies in other companies than in LSPs. Furthermore it has combined two developing areas, sustainable innovation and logistics innovation, into SLI. A number of critical activities and challenges, and complex patterns for actors involvement in the SLI process phases are explored as insights from particular cases; these results could be analytically generalised to theory. Practical implications - The practical implications lie in guiding managers who wish to improve sustainability and innovativeness in logistics and, consequently, business success. Knowledge from successful companies about which phases to go through in which sequence, which challenges that can be expected and who to include in the SLI process could imply that more companies focus on SLI. Social implications - Knowledge on how to include sustainability in a clear innovation process, e.g., by making strong business cases, should imply an accelerated development of sustainable logistics in society. Originality/value - This study addresses the lack of empirically-based research in logistics innovation and expands the concept to retailers.

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  • 38.
    Björklund, Maria
    et al.
    Linköping University, Department of Management and Engineering, Logistics & Quality Management. Linköping University, Faculty of Science & Engineering.
    Forslund, Helena
    Linnéuniversitetet,Växjö, Sweden.
    Framgångsfaktorer för logistikrelaterat hållbarhetsarbete2017In: Supply Chain Effect, no 4, p. 24-27Article in journal (Other (popular science, discussion, etc.))
  • 39.
    Björklund, Maria
    et al.
    Linköping University, Department of Management and Engineering, Logistics & Quality Management. Linköping University, Faculty of Science & Engineering.
    Forslund, Helena
    Linköping University, Department of Management and Engineering, Logistics & Quality Management. Linköping University, Faculty of Science & Engineering.
    Framgångsfaktorer för logistikrelaterat hållbarhetsarbete2017In: Supply chain effect, no 4, p. 24-26Article in journal (Other (popular science, discussion, etc.))
  • 40.
    Björklund, Maria
    et al.
    Linköping University, Department of Management and Engineering, Logistics & Quality Management. Linköping University, Faculty of Science & Engineering.
    Forslund, Helena
    Linnéuniversitetet.
    Hållbara logistikinnovationer (HLI) i handels- och logistikföretag2016In: / [ed] Peter Berling & Helena Forslund, 2016Conference paper (Refereed)
  • 41.
    Björklund, Maria
    et al.
    Linköping University, Department of Management and Engineering, Logistics & Quality Management. Linköping University, Faculty of Science & Engineering.
    Forslund, Helena
    Linköping University, Department of Management and Engineering, Logistics & Quality Management. Linköping University, Faculty of Science & Engineering.
    Hållbara logistikinnovationer i handels och logistikföretag2017In: Bättre logistik, no 1Article in journal (Other (popular science, discussion, etc.))
  • 42.
    Björklund, Maria
    et al.
    Linköping University, Department of Management and Engineering, Logistics & Quality Management. Linköping University, Faculty of Science & Engineering.
    Forslund, Helena
    Linnaeus university.
    Illustrating and Classifying Sustainable Logistics Innovation2016In: LRN conference 2016: proceedings, 2016Conference paper (Refereed)
  • 43.
    Björklund, Maria
    et al.
    Linköping University, Department of Management and Engineering, Logistics & Quality Management. Linköping University, Faculty of Science & Engineering.
    Forslund, Helena
    Linneaus University.
    In search of sustainable logistics innovation2015Conference paper (Refereed)
  • 44.
    Björklund, Maria
    et al.
    Linköping University, Department of Management and Engineering, Logistics & Quality Management. Linköping University, Faculty of Science & Engineering.
    Forslund, Helena
    Linnaeus University, School of Business & Economics, Växjö, Sweden.
    The sustainable logistics innovation process: an exploratory study2016In: NOFOMA 2016 - Proceedings of the 28th Annual Nordic Logistics Research Network Conference / [ed] Lauri Ojala, Juuso Töyli, Tomi Solakivi, Harri Lorentz, Sini Laari, Ninni Lehtinen, Turku, Finland: University of Turku Press , 2016, p. 35-51Conference paper (Refereed)
    Abstract [en]

    Purpose: Sustainability has become an important aspect for improving logistics, and the development ofmore sustainable logistics operations calls for innovative thinking. The purpose of this study isto explore how the sustainable logistics innovation (SLI) process is managed by some retailersand LSPs in order to suggest a framework for describing and analysing the SLI process.

    Design/methodology/approach: Literature on general, logistics and sustainable innovation processes is studied. A multiple-casestudy in five Swedish retailers and LSPs is conducted. With a pattern-matching approach, theSLI processes in the companies are analysed and a framework is suggested.

    Findings: A framework for the SLI process is suggested and its differences from general innovationprocesses are highlighted, such as the use of 3BL business cases. It shows the characteristics ofthe SLI process and which actors that are involved. The SLI process can vary largely and stillgenerate SLIs. However, managerial improvement potentials were found in several phases ofthe process.

    Research limitations/implications: This study addresses the lack of empirically based research in logistics innovation and expandsit to retailers. It expands our knowledge into SLI, where the framework can be applied tostructure and understand SLI processes, and to identify improvement potentials.

    Practical limitations/implications: Managerial implications are found in the limited customer involvement in idea generation andthe often “secret” way of evaluating ideas. As the companies can be seen as forerunners in SLI,managers can get inspiration by studying how the process is managed.

    Originality/value: Very few studies are found in the area of sustainable logistics innovation.

  • 45.
    Björklund, Maria
    et al.
    Linköping University, Department of Management and Engineering, Logistics & Quality Management. Linköping University, Faculty of Science & Engineering.
    Forslund, Helena
    Institutionen för ekonomistyrning och logistik, Linnéuniversitetet.
    Transportrelaterar CSR-arbete: för ökad lönsamhet och innovation2018Report (Other academic)
    Abstract [sv]

    För att möta trender såsom ökad internationell konkurrens måste framtida transportsystem inte bara vara ekonomiskt utan även socialt och miljömässigt hållbara. CSR-arbetet måste lyftas till en affärsmässighet där hållbara transportsatsningar blir en integrerad del av affärsutvecklingen och stödjer näringslivets långsiktiga och hållbara konkurrenskraft. För detta krävs nytänkande och innovationskraft. Kunskapen kring hur CSR-arbete kan göras företagsekonomiskt intressant är starkt begränsad. Det saknas kunskap kring hur företagsekonomiskt intressanta tjänster och processer kan utformas som stödjer en utveckling mot satta transportpolitiska mål och miljömål, och som stöds av mätning och uppföljning.

    Fokus i detta projekt har legat på att identifiera, beskriva och analysera innovationer som kan medföra att transportrelaterat CSR-arbete ger effektivare verksamheter och/eller kundservice. Transportutövare och transportköpare (här handelsföretag) har fokuserats. Handelsföretag kan i sin roll som länk mellan kunder och producenter och med sin ofta starka förhandlingskraft påverka CSR-arbetet även utanför företagsgränserna. De stora potentialer som finns i gränssnitten mellan transportsystemets aktörer har därmed lyfts fram.

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    Transportrelaterat CSR -arbete för ökad lönsamhet och innovation
  • 46.
    Björklund, Maria
    et al.
    Linköping University, Department of Management and Engineering, Logistics & Quality Management. Linköping University, Faculty of Science & Engineering.
    Forslund, Helena
    Department of Accounting and Logistics, Linnaeus University, Växjö, Sweden.
    Persdotter Isaksson, Maria
    School of Business and Economics, Linnaeus University, Växjö, Sweden.
    Exploring logistics-related environmental sustainability in large retailers2016In: International Journal of Retail & Distribution Management, ISSN 0959-0552, E-ISSN 1758-6690, Vol. 44, no 1, p. 38-57Article in journal (Refereed)
    Abstract [en]

    Purpose – The purpose of this paper is to explore and illustrate ways in which the world’s largest retailers describe their logistics-related environmental considerations, their environmental indicators applied to measure the effects of these considerations and their environmental consciousness in their CSR reports.

    Design/methodology/approach – Classification models are developed via a literature review on logistics-related environmental considerations, indicators and consciousness. A content analysis approach is then applied to examine CSR reports from 12 of the world’s largest retailers.

    Findings – Few retailers show environmental considerations in all logistics activities, but purchasing is especially well described. Even if many retailers claim to use the Global Reporting Initiative (GRI) framework, no one uses is completely. Judging consciousness from CSR reports raised a number of questions.

    Research limitations/implications – A contribution to theory is the development of two classification models. The first provides a description structure for environmental considerations related to logistics activities. The second expands the GRI indicator framework by incorporating a structure for logistics activities.

    Practical implications – The classification models developed can be an important mean for managers and also consumers to judge the environmental sustainability of retailers by their CSR reports.

    Social implications – The study makes a social contribution with its input on sustainability and especially environmental issues.

    Originality/value – Few studies have focused upon environmentally sustainable logistics in retail chains, and even fewer address how to measure environmental sustainability in this context.

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  • 47.
    Björklund, Maria
    et al.
    Linköping University, Department of Management and Engineering, Logistics & Quality Management. Linköping University, Faculty of Science & Engineering.
    Forslund, Helena
    Linnéuniversitetet, Växjö, Sweden.
    S.Ülgen, Veronica
    Linnéuniversitetet, Växjö, Sweden.
    Hållbarhetsarbete i transportförsörjningskedjor2017In: Hållbarhetsarbete i transportförsörjningskedjor, Göteborg, 2017Conference paper (Refereed)
  • 48.
    Björklund, Maria
    et al.
    Linköping University, Department of Management and Engineering, Logistics & Quality Management. Linköping University, Faculty of Science & Engineering.
    Forslund, Helena
    Linnaeus University, Växjö, Sweden.
    Ulgen, Veronica
    Linnaeus University, Växjö, Sweden.
    It’s not easy becoming green – a study on paradoxes in transport buyer-supplier dyads2023In: NOFOMA 2023 - LOGISTICS DURING GLOBAL CRISES, Linköping, 2023Conference paper (Other academic)
    Abstract [en]

    Purpose Contradictory sustainability priorities and interests among supply chain actors can be challenging in the transition towards greener transportation. Several of these contradictions can be described as paradoxes, e.g., interests that are logical in themselves, but becomes irrational when perceived together. This study aims at increasing the understanding of paradoxes in transport buyers’ and suppliers’ strive towards greener transportation. Design/methodology/approach An interview study targeting transport buyer-supplier dyads has been applied, followed by an analysis with a point of departure in the paradox theory. Findings Tensions related to performing, belonging, learning, and organizing paradoxes in the greening of transportation have been identified. The tensions arise both within individual companies and within dyads. An explanatory framework with four loci of tensions and related propositions are suggested. Research limitations/implications By identifying examples through the lens of paradoxes in the particular setting, the study provides increased understanding to why the transition towards green transportation goes slow, despite involved actors’ high ambitions. Practical implications Understanding paradoxes is a necessary first step, before identifying ways to manage contradictions in the greening of transportation. Social implications The study provides deep insights on the challenges regarding the greening of transportation, which is fundamental for a long-term sustainable society during global crises. Original/value This study is original as it applies paradox theory within the field of green transportation, and in particular as a lens in studying the interactions between different actors.

  • 49.
    Björklund, Maria
    et al.
    Linköping University, Department of Management and Engineering, Logistics & Quality Management. Linköping University, Faculty of Science & Engineering.
    Forslund, Helena
    Linnaeus Univ, Sweden.
    Ülgen, Veronica Svensson
    Linnaeus Univ, Sweden.
    The paradoxical nature of greening transportation: an analysis of tensions in buyer-supplier dyads2024In: International Journal of Physical Distribution & Logistics Management, ISSN 0960-0035, E-ISSN 1758-664X, Vol. 54, no 6, p. 532-557Article in journal (Refereed)
    Abstract [en]

    PurposeContradictory sustainability priorities and perspectives among supply chain actors in greening transportation can be challenging. Several of these contradictions can be described as paradoxes (i.e. interests that are logical in themselves, but become irrational when perceived together). The aim of this study is to increase the understanding of paradoxical tensions hampering the greening of transportation in transport buyer-supplier dyads.Design/methodology/approachA case study method targeting greening transportation in two transport buyer-supplier dyads was applied, followed by an analysis with a point-of-departure in paradox theory.FindingsTensions related to performing, belonging, learning and organizing paradoxes in greening transportation were identified. These tensions arise as a consequence of actions, perspectives and other tensions, within three identified loci in individual companies and in dyads.Research limitations/implicationsBy identifying examples of tensions through the lens of paradoxes in a particular setting, this study provides an increased understanding of why the transition toward green transportation goes slow, despite the high ambitions of involved actors. The suggested framework provides a novel contribution to the literature that further increases the understanding of tensions, by providing additional insights into where tensions arise and how actions, perspectives and tensions in one place of a locus spectrum can disseminate along that spectrum.Originality/valueThis study is original because it applies paradox theory and the four categories of performing, belonging, learning and organizing within the field of greening transportation, and in particular as a lens to study interactions between different actors.

  • 50.
    Björklund, Maria
    et al.
    Linköping University, Department of Management and Engineering, Logistics & Quality Management. Linköping University, Faculty of Science & Engineering.
    Gammelgaard, Britta
    Copenhagen business school.
    Urban freight consolidation and delivery: State-of- the-art2023In: Handbook on City Logistics and Urban Freight: International Encyclopedia of Transportation / [ed] Marcucci, E., Gatta, V. and Le Pira, M.,, Cheltenham: Edward Elgar publishing , 2023, p. 160-177Chapter in book (Refereed)
    Abstract [en]

    The implementation of urban consolidation centres (UCCs) can improve urban freight distribution and reduce negative environmental and social externalities in urban transport. Several forms of UCC initiatives have been implemented worldwide. However, initiatives often fail to reach their full potential and long-term viability. Important aspects for successful implementation and long-term viability are strong business models that include suitable forms of interaction between involved stakeholders of urban freight solutions. The overall aim of this chapter is to increase the understanding of UCCs as an urban freight initiative, and to provide state-of-the-art examples from practice on how some of the most central challenges are managed. This chapter elaborates on the benefits and challenges of UCCs. The characteristics of different forms of UCCs are described and illustrated with present initiatives in different cities. These cases further illustrate different critical elements in the business models applied and successful forms of stakeholder interactions.

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